The Milestone Restaurant — Restaurant in Kerala

Milestone Restaurant Disappointing Experience.

My recent visit to Milestone Restaurant for a party for newly married couples with their family left me thoroughly disappointed and dissatisfied. From the quality of the food to the level of service provided, this restaurant failed to meet even the most basic expectations. I feel compelled to share my experience in this review because of wasting my money and time.

Let's start with the food. The menu boasted a variety of dishes, but what arrived at our table was far from appetizing. The long wait for the soup is about 30 minutes and more even after I called them before 3 hours to book the seats for the party.

When we arrived there, we were welcomed with an empty table with 2 bottles of water and 6 pieces of tissues ( we were 10 people) and no assigned staff or no party setup was there. The food was of extremely low quality, lacking freshness and flavor, and poorly prepared. The presentation was sloppy, as if no effort was put into making the dishes visually appealing. Each bite was a disappointment, leaving a bland and unsatisfying taste in my mouth. It was clear that the kitchen had little regard for quality control.

The service was equally abysmal. There was only one assigned staff for 10 tables around 50+ chairs. The waitstaff appeared indifferent and disinterested in providing a positive dining experience. Our server took an eternity to take our orders, and we had to repeatedly call for their attention just to get glasses, plates, water and tissues. The overall lack of attentiveness and professionalism was apparent throughout the entire meal. It seemed as if the staff had no training or understanding of basic customer service. We have waited another 30+ minutes to get the fruit salads and repeatedly called to clean the table and clear the plates and wastes on the table before serving the desserts. The experience was so disappointing that I cannot find a single redeeming quality to highlight.

In conclusion, my visit to Milestone Restaurant was a regrettable mistake. The low-quality food, lackluster service, and uninviting atmosphere all contributed to an extremely...

Yummy.. We can find good sort of food...

I must say I was betrayed by the external appearances of this restaurant. The place was rather dusty and and noisy due to the construction work nearby. They offer an open seating arrangement which lavishly allows the dust from outside to enter the restaurant easily. The food was okay okay in terms of quality and taste but highly not okay in terms of price and the quantity offered. I have had food from almost all restaurants on the Ramanattukara-Thondayad route and I can say that none of them are as expensive as this one. Oh wait, may be Albaik is more expensive but then, it is in an entirely different league. Also, there is no free drinking water served on the tables which forces you to buy the mineral water kept on tables. Forcing stuff on customers - a big negative. The washroom is neat and tidy.They accept cards and cash which is...