Burger King — Restaurant in Madhya Pradesh

Today I visited Burger King at Janjirwala Square, and I must say it was a delightful experience.

The outlet is well-maintained, and the atmosphere is welcoming.

Special mention to Mr. Vipul and his team for being extremely friendly and helpful. They not only guided me through the ordering process but also suggested some new products to try, making the visit even better.

Their customer-first attitude truly stood out.

By contrast, just two days ago I had a very poor experience at McDonald’s (TI Mall). The staff there seemed disengaged, busy with personal calls, and provided no assistance at the self-order machines (which were not functional either). It was a frustrating and unprofessional experience.

👉 If you want to see what real customer service looks like, I’d recommend visiting Burger King Janjirwala Square—the staff here know how to treat customers with respect and make them...

We were at this place for our late night craving although we were about to finish our food and the staff just turned off the light at that moment like it just felt insulted on the face although we knew that it was the closing time but we were making it fast but there should be some basic etiquettes and respect for costumers. That was totally not at all acceptable by the staff. I appreciate the food quality and taste but that insulting behaviour of switching off all the light on our face after seeing we were having our food was not at all appreciable. Literally disappointed by this kind of behaviour...

I believe the unpleasant behaviour of the employees may be influenced by company policies and work pressure. First, when we tried to place an order using the in-store ordering machine, an employee approached and insisted that we use the mobile application instead, stating we could not order from the machine. Later, after receiving our order, another employee took my credentials without permission and submitted a 5-star rating for Burger King on my behalf. This was a disappointing and unprofessional experience, especially from such a well-known brand, at the New...