Café Coffee Day — Restaurant in Maharashtra

I can't even begin to express my sheer disappointment with my recent visit to Café Coffee Day. From the moment I stepped foot inside, it was a complete disaster. The AC was barely functioning, and considering it's the scorching summer season, that is absolutely unacceptable. What kind of establishment can't even provide a cool and comfortable environment for its customers?

As if the AC issue wasn't enough, the place was a complete mess. There were workers all around, busy fixing light bulbs or whatever else they were doing. This created a chaotic and unpleasant atmosphere, far from the relaxing environment one expects in a café. Can't they schedule maintenance during off-peak hours or at least do it discreetly without disturbing the customers?

But wait, it gets even worse. On the left side of the café, I noticed someone lazily lying down or perhaps even sleeping on one of the sofas. Are you kidding me? Is this a café or a hostel? The lack of professionalism and proper decorum is appalling. It seems like the management has no control over their own staff, and it reflects poorly on the entire establishment.

Now let's talk about the absurd rules and lack of basic amenities. When I requested permission for my fasting mother to have her own food, the staff member I spoke with was extremely strict and inflexible. It's astonishing how they can't show even a shred of compassion or understanding in such a simple matter. It's as if they care more about enforcing their rigid rules than providing a satisfactory customer experience.

And don't even get me started on their lackluster drink selection. The so-called refreshing drink they advertise was served at room temperature, far from the promised refreshing experience. When I asked for a colder drink, the staff member had the audacity to inform me that they didn't have any. How can a café not even have basic amenities to cool their beverages available, especially during the scorching summer? It's beyond comprehension.

To top it all off, the washroom was a disaster. There was no water! Yes, you heard that right. A café that can't even provide running water in their washroom is a complete joke. It's a basic requirement for any establishment, and the fact that they failed in this regard is just plain unacceptable.

In conclusion, my visit to Café Coffee Day was an infuriating and miserable experience. The lack of a functioning AC, the disruptive workers, the staff's rigidity with rules, the absence of cold beverages, and the non-existent water supply in the washroom all point to a gross lack of professionalism and care. I would strongly advise anyone to steer clear of this place unless they enjoy frustration and...

Nice ambience good service overall and location is well accessible.. It now accepts all modes of payment (cash / card) can also place and pay order at CCD app for some extra cashback beans and referral points which can be later used for next billing.. The place is recently started at this location and has appreciable customer service.. Rest the franchise brand is known and it fairly looks after itself with great taste and variety! A nice hangout place for groups and even for people to becalm and relax themselves.. My favourite orders here are Americano and Espresso (just refreshes your mind keeps you awake). Garlic bread and chicken combos are pretty good to try out too.. And do try cookies for...

Parking in front of the cafe can be a challenge however you will find a place nearby. The cafe is quite large and thus can provide you enough privacy even where there is a crowd. I loved the staff here. There were so friendly and cheerful that they made my day. I also had a chat with them and they reciprocated cordially.

I stopped here as I had to take a Vc urgently and thankfully the signal inside was optimum for me to complete it without any glitch. Rating of 5 just because of the...