Pizza Hut | Dapodi, Pune — Restaurant in Maharashtra

I went to this Pizza Hut outlet and ordered two pizzas, one cheesy fries, and a lemonade. When I was ordering, I asked for cheesy fries because the menu listed two types: cheesy and sprinkled fries. The staff member confirmed the cheesy fries. However, when I received my order, I got regular fries instead. When I asked the counter lady about it, she said, “Yahi hota hai cheesy fries; hamare yahan dono mein same fries aate hain.” I asked her why she didn’t inform me when I ordered, and she replied, “Aapne pucha nahi toh nahi bataya.” This kind of behavior was very rude. I would never recommend this outlet. I've had pizza from other locations, but this experience was disappointing. If the staff doesn't care to explain their products, even when a customer is asking for specifics, it’s unacceptable.Fries were undercooked not at all crisp.

LATEST REVIEW:I have already reported the issue to the email address they provided, but I haven't received any response yet. If you don’t want to waste your money, choosing this place is the...

I visited the Pizza Hut outlet in Dapodi. Instead of ordering a big meal, I first tried a small pizza to check the service and taste before deciding on more.

The service was not good. I won’t say the staff was rude, but the lady seemed distracted or confused. My Margherita pizza was served after 20 minutes. There was no oregano on my table—it was kept far away on another table. Even though she noticed, she didn’t help, so I had to get up and take it myself. Not a big issue, but still inconvenient.

There was no fan or AC running while customers were sitting, and flies were flying near my pizza and around other tables too. I also used the washroom, but the water flow was very slow.

The pizza taste was just okay. I thought of ordering another one, but after this experience, I decided I will try a different...

It was truly a delightful experience. From the moment we stepped in, the person behind the counter made us feel welcome with their warm and humorous demeanor. To our pleasant surprise, we even received a discount, adding to the positive vibe.

The environment inside the restaurant is both nice and cozy, providing a comfortable setting for a meal. As for the food, the pizza tasted fantastic, and the garlic bread was a perfect complement. The overall taste and quality was great.

I highly recommend Pizza Hut for anyone looking to enjoy a tasty meal in a friendly and inviting atmosphere. It's not just about the food; it's about the entire experience that makes it a place worth revisiting.

Kudos to the team...