Yesterday was our 3rd visit to the Ulwe Pizza Hut store as always we were disappointed.
1st Visit We tried placing an order for regular Margarita Pizza we were told the small dough was over it was just 8 pm. I don't know how the store manager keeps a count of inventory.
2nd Visit Around 10:40 pm as we went to the desk to place an order we were told the dining was not available and the store was going to shut while there were so many tables occupied the person before me was placing an order they took his order but not mine.
3rd visit This was yesterday 25th March around 9 pm again as we entered they told us dining is not available on told them their policy which is last order at 11 pm how can you not take an order now? The person told me pizza sauce was not available I would only get a side order. I could see so many pizzas in the making while people were dining we asked them and they said yes we placed an order for pizza. The order taker told us to place an order online we will get it.
I would like to know from head authorities how in a Pizza outlet you can tell a customer bread & sauces are over please place side order and the same will be available if we place an order online. We also would like to know why we were told dining is...
Read moreFood is fine, the bread and cheese are the best part. Sauce recipe could use some changes Hygiene is questionable, considering I saw one worker handle the pizza sauce with his bare hands, which came into contact with the sauce Service is absolutely egregious, with no respect for the customers' time While availing the Friday unlimited pizza offer, they took their time to bring the next pizza; I had to wait 40-45 minutes between pizzas. A ridiculous amount of time for a single pizza, which I had to keep reminding them every 5 minutes that I had ordered. On another occasion, I had ordered a single garlic bread for takeaway over the phone. Upon reaching, I was informed that not only was my order not ready yet, it had not been taken in the first place. I had to wait another 45 minutes for a single item, which I was told would only take 7 minutes to bake. Unless you have an excess of free time for waiting for mediocre food served after a long wait time, I would suggest going somewhere else I would have given negative or zero stars, if possible. I will never...
Read moreI visit pizza hut once or twice a month . Previous Experience was better rather than as of now .
Yesterday I visited Pizza Hut . Then the order took so much time to complete than the given time because they were prioritising takeaway first rather than Dining once.
Then comes to restaurant atmosphere, the atmosphere was worst and made uncomfortable to sit . There were so much flies roaming in restaurant they were even sitting on our pizza . Other customer was even facing the same problem we even requested the manager to clean the tables but he didn't entertain our request.
Then comes to pizza the pizza was not up to the mark as shown in the picture. The toppings and cheese was less.
And comes to the worst & worst thing of the restaurant the restroom , its condition was worst than any other...
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