Gopala's (Pure Veg Multicuisine Restaurant) — Restaurant in Mayapur

Disappointing Experience - Unhealthy Food and Poor Service

Date: November 6, 2024

I ordered tomato soup for my 2-year-old daughter from this restaurant last night, intending to take it to my hotel as she was unwell. However, when I opened the container, I was shocked to find mosquitoes and insects in the soup.

I immediately called the number on the container, and the representative promised to prepare a new soup and deliver it to my hotel promptly. Unfortunately, I waited for over an 2 hour, but no one arrived, and subsequent calls went unanswered.

Mosquitoes and insects in the soup raise serious concerns about the kitchen's cleanliness and food handling practices. Failed delivery and ignored calls demonstrate a lack of customer care.

I'm worried about the potential health risks posed by their food. I never prefer to visit such hotel where your health is at high risk .

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The food was absolutely amazing! Every dish we tried was full of flavor and cooked to perfection. We really enjoyed the variety they offered — from Indian to continental and everything in between, the multi-cuisine spread was impressive. You could tell a lot of thought went into the preparation and presentation.

The taste was spot on — rich, fresh, and super satisfying. It's not often that every single item hits the mark, but this place nailed it.

On top of that, the service was excellent. The staff was friendly, attentive, and made sure we were comfortable throughout. It really added to the whole experience.

Would definitely go back and recommend it to anyone looking for great food and a chill,...

I never imagined food without onion and garlic could taste so delicious. There are plenty of dining options near ISKCON in Mayapur, and our hotel receptionist recommended this restaurant. It's located a bit off the main road, down a dimly lit alleyway, which felt a bit unsettling during the winter nights due to the lack of people around. However, we were pleasantly surprised by the experience. The ambience was warm and inviting, and the food was exceptional. I highly recommend trying their vegetarian starters and kadhai paneer — both healthy and flavorful. I would definitely visit again, though the service could use some...