Cafe Zam Zam - Family Restaurant — Restaurant in Mumbai

On my second day in Mumbai, I visited Cafe Zam Zam for dinner. I ordered one Burrah Tandoori and one Zam Zam Chicken Special. The service initially seemed promising—they brought the food to my table and even served it onto my plate, which I truly appreciated.

However, the experience quickly turned disappointing. While eating the Burrah Tandoori, I noticed that the chicken was semi-cooked. I could clearly see traces of blood near the bone joints, indicating it wasn’t fully cooked. Concerned, I called a waiter and asked, “What is this?” He politely responded that someone else would assist me and called another staff member.

This second person tried to convince me that it wasn’t blood, calling it “spices,” “chicken juice,” or “part of the cooking process.” His defensive and dismissive tone only made the situation worse. When I raised my voice out of frustration, a third staff member approached politely and asked what happened. I again calmly asked, “Is this blood or spices?” To this, he quickly offered to replace the dish with a new one. However, by then I had lost trust in the food quality and declined the replacement.

Unfortunately, the next day I suffered from food poisoning. Based on this experience, I would advise everyone to be cautious and avoid undercooked food at any restaurant—especially when it comes to chicken. A moment of carelessness in the kitchen can lead to serious...

This is the third time I visited this place but this time the experience was terrible as the starters I ordered was terrible to taste I ordered chicken Malai Kabab which was a 6 pcs tandoori Kabab IN Malai flavours which was supposed to be a bit sweet but it was unsuccessful attempt to make it as it was sweet yet taste like boiled chicken n second was green lemon chicken which looks good but as soon as the boy started serving I found a hair in it yes u r reading right hair in it then the dish was replaced n when served again it was tasting nice but mood was ruined then I ordered dragon chicken which was really OK types then in Main course I ordered chicken seek masala Kabab masala it was too much in gravy n taste not good overall not happy Waste of money n ruined mood as maincourse was very chiled n not served hot as when they ruined second starter they got main dish so the gap from starter to main dish made it cold plus chapati was served cold Bad experience Team need...

I would recommend you to try cafe zam zam for chinese food 🍛 It is located in Malad West!! You should go with non veg food out there definitely if you are a non vegetarian😋 Because if is pretty good for non vegetarian food 🥘 I would recommend you to definitely try: • Chicken Banjara kebab🍗 Chicken Banjara Kebab is the delicious spicy kebab recipe fully loaded with the fresh spices, cilantro, mint and cumin flavor🤤🤤🤤 and its really made in a pretty delicious way😋 with some cheese 🧀 topping on it. If I talk about other dishes out here go with chinese fried rice 🍛 manchurian etc❤️😋 Rating: Food- 4/5 Service-4.5/5 Quality-4/5 I hope this review was helpful for you If yes do tell me in the comment...