I recently dined at Konkan Swad with my family in the AC section of the restaurant. As frequent patrons of your establishment, we had always enjoyed the delightful culinary offerings and the overall experience. However, our most recent visit left us with mixed feelings, prompting me to share my feedback.
Upon arrival, we placed an order for starters, specifically requesting "Prawns Tava Fry" and "Surmai Tava Fry" from your menu. Our order was taken by the captain, who repeated our selections to confirm.
We decided to order an additional plate of "Prawns Tava Fry." and called the captain to take the order. To our surprise, the captain informed us that "Prawns Tava Fry" was unavailable, despite it being prominently listed on the menu. What was equally disconcerting was the captain's demeanor during this exchange. His confrontational tone and insinuations about our understanding of prawn sizes were unexpected and far from the level of professionalism we have come to associate with Konkan Swad. Questions like "have you never eaten prawns? Dont you understand the size of the prawns and understand this is Jumbo prawns? We asked him to call the manager to escalate the issue, he said "no manager is available in the restaurant", surprising remark.
In my opinion, a successful restaurant hinges not only on its culinary offerings but also on the quality of its customer service. Unfortunately, this experience fell short of the standards we have previously enjoyed at your establishment.
As a loyal customer, I believe it is essential to provide this feedback in the hope of contributing to an ongoing commitment to excellence. I urge the management to consider conducting thorough training for the staff to ensure that such incidents do not mar the dining experience for other patrons.
In conclusion, while we have cherished our previous visits to Konkan Swad, this particular experience left us with a sense of disappointment and decision of not patronising your...
Read moreIf you are hunting for genuine, no-fuss Konkani and Malvani food in Mumbai, your search ends at Konkan Swad in Jogeshwari West. This restaurant is truly a hidden gem, offering an unparalleled taste of the coast that transports you straight to the shores of Ratnagiri and Sindhudurg. It's the kind of place you visit when you crave authentic, home-style seafood and fiery curries. The highlight here is, without a doubt, the seafood. The fish is always incredibly fresh—a mandatory requirement for any great coastal establishment. I highly recommend starting with the Bombil Fry (Bombay Duck) or the Surmai Fry. The coating is perfectly crisp, and the marinade is a flawless blend of chili, turmeric, and spice. For the main course, the Prawn Curry Thali is a masterpiece; rich, coconut-based gravy that pairs perfectly with the soft, fluffy Vade (puri made from rice and lentil flour). If you prefer meat, the Chicken Malvani Thali is equally robust and satisfying. Beyond the main courses, don't miss out on the incredible Solkadhi. This kokam-based digestive drink is creamy, tangy, and absolutely essential for cooling the palate after the spicy Konkani flavors. It’s one of the best I've had outside of a Konkani home. The ambiance is simple, clean, and unpretentious, allowing the focus to remain solely on the food, as it should be. The staff is warm, helpful, and eager to offer recommendations, making the entire dining experience feel incredibly homely. If you love coastal flavors, fresh fish, and authentic Malvani spices, Konkan Swad is a must-visit destination in Jogeshwari. Highly, highly...
Read moreKonkan Swad Gomantak Food in Jogeshwari West is a hidden gem for anyone craving authentic Konkan cuisine. From the moment you step in, the aroma of freshly prepared spices and seafood tantalizes your senses, promising a culinary journey like no other.
The menu boasts a wide array of traditional Konkan dishes, each prepared with utmost care and authenticity. Whether you're a seafood enthusiast or prefer vegetarian delights, there's something here to satisfy every palate.
The standout dish for me was the Fish Thali, a generous platter featuring a variety of fish preparations served with steaming hot rice, sol kadhi, and assorted accompaniments Every bite was a burst of flavors, showcasing the expertise of the chefs in balancing spices and textures.
The ambiance is simple yet inviting, perfect for a casual meal with friends or family. The staff is friendly and attentive, adding to the overall pleasant dining experience.
Overall, Konkan Swad Gomantak Food is a must-visit for anyone looking to explore the rich and diverse flavors of Konkan cuisine. I highly recommend this establishment to all food enthusiasts craving an authentic...
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