Subway Mindspace Airoli — Restaurant in Navi Mumbai

Though I am a huge fan of Subway and it has never disappointed me till date. Today at mindspace Airoli subway was not a very good day I would say, there were just two staff who were doing everything, preparing the sub, doing the billing and rest of the part, the service was too slow, it made me wait 40 mins for my number to arrive and then place the order. Well this was on the service part, coming to the food I had ordered for Roasted Chicken Sub roll with multigrain honey oats, the bread was not at all fresh, the attendant was in so much of hurry due to rush she did not even put the veggies and the quantity of sauce properly, was totally disappointing as this has never been the case with Subway before. Coming to the last point and the most important point, hygiene- the hygiene was not at all maintained, there were so much of flies in the store and all sitting on our food being prepared, on the veggies, lot of people complained of the food being prepared and the fly coming and sitting on the food. I would ask Subway to really look into this matter ok a serious note and align some more workers, as this is a corporate office we have very limited time for lunch and if the service is so slow it really takes our...

Absolutely Disappointing Experience – Never Visiting Again!

I had one of the worst experiences ever at this Subway outlet. We had to wait an unbelievable 45 minutes just for two Subway burgers – completely unacceptable for a so-called fast-food chain. The staff here are shockingly absent-minded and unprofessional. I had to repeat my order six times, and yet they still managed to give me the wrong items. To make matters worse, I had to wait another 10 minutes just to get the correct order. This level of service is beyond frustrating. Because of this ridiculous delay and incompetence, we ended up late for an important meeting. Honestly, if there was an option to give a negative rating, I’d gladly give -10. This outlet seriously needs a staff overhaul – it’s clear they are either untrained or simply don’t care about customers. A truly pathetic experience, and I strongly advise others to avoid this place if you value your...

I ordered tandoori chicken with multigrain bread, but received the wrong order. Despite pointing out the mistake, the staff Prakash Singh (72899) not only refused to correct the order but also argued rudely. Extremely disappointed with the service and...