New Khalsa Restaurant — Restaurant in New Delhi

The new Khalsa Restaurant presents itself as a promising addition to the dining scene, but unfortunately falls short in delivering a memorable experience.

Starting with the ambiance, while the decor attempts to evoke a sense of cultural authenticity, it comes across as rather average and lacks the inviting atmosphere one would expect from a restaurant of this caliber. The seating arrangement may feel cramped at times, detracting from the overall dining experience.

Moving on to the food, the menu offers a variety of dishes showcasing traditional flavors, but the execution falls flat. The food quality is inconsistent, with some dishes lacking in flavor and freshness. While there are a few standout options, they are overshadowed by the overall mediocrity of the offerings.

Service-wise, the staff is courteous but could be more attentive and efficient, especially during peak hours when wait times tend to be longer.

In summary, the new Khalsa Restaurant fails to live up to expectations with its average food quality, lackluster ambiance, and somewhat disappointing overall experience. While it may have potential with some improvements in food preparation, ambiance, and service, it currently falls short of providing a satisfying...

Customer of more than 20 years - last order today.

This restaurant does not value it and that too it hurts when that is from current generation of owners not managers.

I had ordered Non Veg Family Pack and stuffed Tangri Kebab.

Number of Rotis supplied was 6 while as per menu it says that there will be 8.

Stuffed Tangri Kebab - was smelly as if the chicken was old and rotten.

We had throw to it away because it was difficult to have the rest of food while the pack was there on table. Called back immediately, manager Bunny said he will check and call back. There was no call back. Again called, manager said that he will call back in half an hour - no call back.

I called again after two hours and spoke to owner Tejinder who wanted proof of rotten chicken. He expects me to keep smelly Chicken in my house for four hours!!

And how do I proof the short supply of Rotis....

Asking of proof after a long talk was like devaluing relationship with old customer. Felt so bad that that I cannot ignore this if I want to..... now I know why there is downfall of this restaurant.

Done and dusted with this restaurant because...

I’ve been a loyal customer of this restaurant for over a year, regularly ordering home delivery, and I’ve always enjoyed their butter chicken—it’s been consistently great. However, my last experience was incredibly disappointing. The packaging was terrible, and the butter chicken spilled everywhere, ruining the entire meal.

When I contacted their customer service and provided pictures of the poor packaging, they rudely denied it was their fault and refused to take any responsibility. I couldn't believe how stupid and unprofessional their response was, especially after ordering from the same number for over a year.

Because of this last experience and their rude attitude, they’ve lost a loyal customer. It’s a shame that such a small issue, which could have been easily fixed, ended up ruining what had been a good...