Punjab Grill Phoenix Citadel — Restaurant in Nipanya

So the reviews were supposed to be four star. But the billing changed everything. I had booked a table with dine out. And they had an offer on alcohol. So when I paid with dine out with an offer. So I got a further discount. Which I guess did hurt them. And refused to acknowledge that how did I get that discount and pay that bill. After paying the discounted bill thru dine out , which was legally there on dine out, i was asked to pay the entire amount again. The guy I spoke to on phone , probably the manager MR MIHIR, was so arrogant. He told me to pay the bill again. I TOLD HIM TO CALL THE COPS AND HIS BEHAVIOUR CHANGES SUDDENLY SO NOW U WANNA EARN TWICE FROM CUSTOMERS??? WHY DO YOU POST ON DINE OUT IF YOU HAVE ISSUES CUSTOMERS PAYING WITH THAT APP. Probably would have written more. But have had meals at so many Punjab grill restaurants, the worst experience. Probably this is my end to visit to Punjab grill forever. HOPE YOU DONT CHEAT...

On 03/12/2023 we reserved table via phone at around 3:00PM for 8:00PM; at 8:00PM when we arrived we discovered that our name was not in the list and we were informed to wait for another like 15 mins (gentlemen writing names assured us he’ll call us within 15 mins; bypassing the guest list). Now, at 10:30 I walked to the restaurant and another gentleman informed us the kitchen is closed. At 10:40 we rushed to the food court and I’m having my meal whiles writing the review.

Unfortunately without the stars this review will it be posted hence giving 1 star each as we didn’t get chance to enjoy the hospitality of the Punjabi Grill; and I guess never be able to.

Thank you for...

Real bad experience with the service. Despite reservation, no table was given until an hour. We had to literally beg for a table. Once on the table, no one available to take the order. With starters, it was a task for us to get them mint chutney. They call themselves fine dining but not even paper napkins on the table. Real pathetic services. 3 hrs after the dinner, it felt so heavy and burning sensation. Food definitely not for the Indori pallette or for someone who eats regular food. I would recommend not going here.

Day2 update: Feeling very uneasy, bloated and lazy. Similar feelings shared by 4 other members who were present yesterday at...