white elephant cafe & restaurant — Restaurant in Odisha

I have so much experience with this. Details:-

1. Manager committed me 2 days before that we will have service at 1730 Hours. But when I reached their for my daughters bday at 1730 Hours the hotel staff was on break. It was such a pathetic experience for me and my guests

2. The percentage of sweetener in the mock tails was so high I would guess almost 5 times the normal value. Though the chef offered us replacement but the mood was off

3. We ordered Chinese veg sizzler and what we get just a handful of rice and 5 or 6 balls of manchurian. That’s all. Hotel said sorry to us and again offered complimentary sizzler which we refused. It was testing of patience

4. Pizza was not up to the mark

The master stock of the restaurant was that they told me if I will give good feedback on google than they will give me 50% discount. I was having big doubt but I still took the chance.But after giving good feedback on google they handed over the bill with 5% discount only.

I feel this restaurant management really needs to work on building trust with customers. Without building trust you will be out of the market

My message to hotel management is never cheat on customer. Work with focus on core values rather than making money by hosh posh ways

At the same time me and my family appreciate the serving staff specially respected ladies for their hospitality. They attend their customers with so much respect which is really commendable. But they require professional training so they can be...

My recent experience at the White Elephant restaurant was extremely disappointing. Upon arrival, my team and I were made to wait for over an hour without being informed of the progress of our order. Despite multiple attempts to inquire about our food, the waiters seemed disinterested and unresponsive.

As the wait persisted, we grew increasingly frustrated and hungry, with no indication of when our food would be ready. Finally, after an hour of waiting, we made the difficult decision to leave the restaurant without any food.

Overall, my experience at the White Elephant was extremely frustrating and disappointing. The lack of communication from the staff, coupled with the extremely long wait time, made for an unpleasant dining experience. I would not recommend this restaurant to anyone looking for a pleasant and efficient dining experience.

In summary, the White Elephant restaurant is best avoided if you are looking for a pleasant and efficient...

Completely uneducated staffs, who do not know the difference between green mark for veg and red mark for nonveg on zomato, after frequent orders and phone call arguments with the staff regarding the same, there was no response and resolution. Food quality stinks and tastes stale sometimes. The staff do not accept their mistakes and furthermore argue. Soups are the worst of kind, everytime you order on zomato, you get something delivered wrong between veg /nonveg because the staff is not able to differentiate between red-green logos, also, they do not follow customer instructions (itne gadhe hain ki unko zomato me instruction likh k dena padta hai , bhaiya, red mark matlab chicken add karna hai) still they deliver veg food. Also, momos delivered had ants full inside them. Brown bread sandwich tasted completely stale, had fungus built up. I suggest food committees to have investigation into...