Terrible service provided. All that is in the menu is not provided. I went to this place with high hopes of getting something really good to eat, but it was a big let down. The manager here only wants to prove himself to be correct. He has on the menu Goan fish curry. When I ask him for it, he says you are not a local. I asked him whether his restaurant is only for locals being near the Railway station and Bus stand, he could not answer my question. I suggested him that you could change the menu and write down that that particular item is only seasonal. He said we do not change menus and anything else you want is there. I asked him for dum biryani. The waiter said that is not there. Then I asked him for Chinese, he said that also is not there. Then we asked the waiter for potato wedges which was there in the menu. That also was not there.
The manager is an egotistical person who does not agree on the problems that are there in his restaurant. This restaurant will not work for long. Horrible service provided to customers. Terrible attitude of manager and staff.
I had been to Food Library again today. The situation was just the same. We had some difficulty there in ordering dishes. The dish that we order is on the menu, but it is not available. We finally had to tell them to change the menu.
We then called the Manager who was a lady. We asked her as to what the problem was. She said that they are planning to change the menu. It is taking such a long time for them to change the menu. This is a kind of harassment for customers. You ask for 2-3 dishes that are there on the menu and the waiter says those dishes are not available. We ordered for pizza after the Manager said it would be done. When the pizza came, there was some old cheese added into it. We could not eat it at all. I will not visit this place again. It's not worth going there. The only attractive thing is their display and other stuff. All their schemes are just to make money.
Another point to note is that the washroom in this Hotel is in very bad shape. You have to go to the third floor for the washroom and after you come from the washroom you do not feel like eating food. If you wish to have food, please do not use the washroom at...
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Food Library is a delightful spot for food lovers! The ambiance is modern and cozy, making it a perfect place to enjoy a meal with friends or family. The menu offers a wide variety of dishes, from traditional favorites to innovative cuisines, catering to diverse tastes.
The food quality is excellent—fresh ingredients, well-cooked meals, and beautifully presented dishes. I particularly loved their [mention a specific dish], which was flavorful and perfectly balanced. The portion sizes are generous and provide great value for money.
The staff is courteous and attentive, ensuring a pleasant dining experience. The service is prompt, even during peak hours. The cleanliness and hygiene standards of the restaurant are commendable.
Overall, Food Library is a must-visit for anyone looking to enjoy delicious food in a comfortable and inviting setting. Highly...
Read moreVery bad experience. Ambience was of average quality, a bit shady and dark. The service was the worst, there was only one active boy who served us 12 people, the food was of ok quality, the manchow soup was very nice, paneer tikka was also good. But overall, we all 12 were dejected by the service and the way the other staff attended us. No proper music or Video system was in place, speakers quality was just serving it's purpose jot...
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