The Belgian Waffle Co — Restaurant in Pune

National Waffle Day Experience – A Busy and Delicious Celebration

National Waffle Day turned out to be an exciting event filled with the irresistible aroma of freshly made waffles and a crowd of happy food lovers. The place was packed with people of all ages, eagerly waiting for their turn to enjoy a warm, golden waffle topped with everything from whipped cream and chocolate syrup to fresh fruits and maple syrup.

The long queues showed just how popular this day had become. Some people had been waiting for over 30 minutes, but the energy remained positive. Everyone was busy chatting, taking selfies, and watching the waffles being prepared live. The chefs worked tirelessly, flipping waffles quickly and perfectly, making sure every customer got their order hot and fresh.

Though the event was cheerful, it was clear that the staff was overwhelmed. More helping hands were definitely needed to manage the crowd smoothly. But even with the wait, most visitors stayed patient, enjoying the festive vibe.

Overall, National Waffle Day was not just about food – it brought people together to celebrate a sweet tradition. The delicious smell, happy faces, and joyful noise made it an unforgettable experience, and hopefully, next year it will be even more organized...

I had an extremely unpleasant experience at the Belgium Waffle shop in Kharadi today. I visited the shop with my 2-year-old son and ordered a waffle with Belgian milk chocolate for takeout. However, when it was time to collect my order, the cashier, who claimed to be the manager, refused to give me my parcel because they had run out of takeout boxes.

I pointed out that this was their issue and they should have informed me at the time of billing. Instead of addressing the problem, the so-called manager started arguing with me, saying, "Me yaha ka manager koi faltu employee nahi," implying that I could do nothing about it. He then forced me to cancel my order. When I insisted on filing a complaint and checking the security footage, he denied his previous statements and hastily wrapped the waffle in regular paper.

The rude and unprofessional behavior of the staff, especially the manager, is unacceptable. Such customer service is truly pathetic and disappointing. I won't be returning and advise others to...

@The Belgian Waffle Co, you guys seriously need to increase the staff/employees at this location, this has been happening since a very long time now.

There are multiple orders via different channels dine-in/take away/swiggy/Zomato and only 2 people are available in the premises to handle all the requests. Yesterday there were so many other families along with me who were literally frustrated and getting angry coz of their order getting delayed by more than 30-45 minutes that too at the location and not online orders, even the 2 employees working there were so frustrated and were making the orders sometime incorrect and sometimes making random orders out of queue and serving others who ordered after us.

You guys seriously need to take a look and get some focus on this location also and review the process and steps followed here or redifine the overall process.

I was never unhappy with the taste of waffles served just the service given here could be improved by a lot with some minor...