I recently visited the Domino's outlet in Gogjibagh, Srinagar, and unfortunately, my experience was far from satisfactory. First and foremost, there is no proper parking facility, which is a significant inconvenience, especially in a busy area like Gogjibagh. I was told the parking is available after 6:30 PM only.
The service was disappointing as well. I had to request the staff to clean the table, which should be a standard practice in any restaurant. The store seemed to be short-staffed, as there were long delays in attending to customers, and the overall service felt slow and disorganized.
Adding to the unpleasantness, I noticed flies in the store, which was quite off-putting and definitely a mood spoiler. Cleanliness and hygiene are essential, and this issue made the dining experience uncomfortable.
Overall, the lack of parking, poor service, understaffing, and cleanliness concerns left me dissatisfied. I hope the management takes these issues seriously and works on improving the...
Read moreWorst ever experience I ever had with this outlet. Two time I placed my online order both times they disappointed me. For first time I placed my order they took more than two hours to deliver and the pizza became soogi and cold. This time when I again placed my order again it was one hour late. This time when I questioned the delivery person their reply was If you want take it else we will cancel the order after this when I requested to talk to an superior same quality of service delivered by her as well. She replied me the same way delivery person replied. They are not sticking to the domino’s policies. I will never going to order from this outlet again. Very disappointed experience I had with them. Staff seems very unprofessional in every aspect; delivery, communication or behaviour. Hope Domino’s will take some action...
Read moreAbsolutely useless service!!! I ordered consecutively for 2 days and my order was accepted and on the first day after making me wait for more than 1 hour, my order was cancelled without any notification and on the second again the same thing..after making me wait for more than an hour, the delivery person SUKHRAJ calls me and tells me that he cannot deliver to my location...I told him that I was not informed about this and that I had already entered my location, then why was my order taken in the first place if you do not deliver here and wasted my time. This person took back my order as he refused to deliver. Such a pathetic service DOMINOS...I have been one of your continuous customers but this kind of service is unbelievable...I would give you a zero rating if there...
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