I would have given it a zero star feedback but unfortunately that’s not possible. I visited the restaurant in Sector 32, Ludhiana. My experience was quite disappointing and did not meet the standards I expected.
Firstly, the pizza was served in a cardboard box instead of on plates, which was quite unusual and unappealing for a dine-in experience. Additionally, I found the service to be lacking, with servers being notably absent throughout our visit.
The cleanliness of the restaurant was also concerning. There were numerous mosquitoes, suggesting that the premises have not been adequately cleaned or maintained in some time. The condition of the bathroom was particularly troubling, with water leaking from the jet spray.
Regarding the food quality, the pizza base tasted stale and appeared to be frozen, while the paneer also had an off taste. Although the food prices are lower compared to other establishments, I believe this does not justify the substandard...
Read moreFood Quality - ⭐⭐⭐ Staff - ⭐⭐⭐⭐⭐ Ambience - ⭐⭐⭐⭐⭐ Taste - ⭐⭐⭐ Speed of Order - ⭐⭐⭐⭐⭐ I have ordered most basic pizza of this outlet i.e. Onion Pizza.. Crust was crunchy..it is not meant to be crunchy.. They said its medium thin crust..but..its never crunchy ..Toppings were not cooked properly ..it looked like they forgot to put on the topping and it was sprinkled on later.. Staff is so polite and so supportive..they offer on the table service..which was a very good gesture....but having very good staff doesnt make you successfull your product need to be very impressive..premises had a foul smell.. which somewhat ruined the taste of pizza.. you need to work on this..only staff cant do anything..you need to take care of each and every small thing..anyways..three stars only because of staff..otherwise..they deserved two stars only..need to improve...
Read moreI just came to eat pizza with my friend Prabdeep Singh Saini in Lapino Pizza. And I have to give a very good feedback here. So write a good feedback that I came here and ordered two large pizzas. I enjoyed eating it. I enjoyed it. I was full. And the staff here won my heart in terms of service. And I didn't feel that I have come out somewhere. I felt that there is someone from my own family member. And I got a home-like treatment, just like Alishan. The person here named Sunny Khanna (Manager) feel me like he is my own brother and treat me well like a brother and...
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