The Cake Shoppe — Restaurant in Punjab

Never seen such a stingy and rude owner before. Was a regular custpmer of the cake shoppe. Yesterday I bought a gift hamper worth 2500 INR. Today again, i went their and bought a gift hamper worth 2600 INR along with 6 doughnuts. Upon checking I found that the doughnuts were hard as stone. When I went back to their shop to replace, I was told by the owner that you should microwave the doughnuts before eating. So far ok. 3 out of 6 doughnuts were eaten by the kids so I asked him to give me 3 pastries for 3 untouched doughnuts instead

However, I was given 3 pastries and they simply binned the 3 doughnuts with little bites. When i asked why wouldn't they give us replacement for 3 doughnuts which they threw in the bin, we were told to pay for the remaining three.

Even worst, the attitude the owner was showing was simply beyond my comprehension. How rude and arrogant he was. Even a small shop from a small town would offer 3 free pastries as compensation to their regular customers. But These rascals started arguing over 300 Rs worth pastries. How stingy and shameful these people are.

They have just lost their regular customer. I would never visit these rascals ever again. So unprofessional and pathetic people with such...

Whenever I roamed the streets of Ludhiana, the gleaming lights of The Cake Shoppe made me want to stop by and adore the beautiful setting. Finally the day arrived when I had a reason to arrive at this place and pick a cake- it was my roommate's birthday.

When I reached there, I took a prolonged look at the alluring cakes placed decoratively and made my choice. Then I picked birthday caps, candles, balloons etc. I wished they had more options in the balloons in mono coloured category but they insisted I picked the blue ones.

It was only when I reached my room and blew the balloons up, that I realized each balloon had "It's a boy" written on it. It was a girl's birthday which I suppose would have been evident by the name "Muskaan" jotted down on the cake. As if the disappointment wasn't enough, the shop manager said "Mam it is a customer's responsibility to check what's written on the balloons" when I called to ask for a replacement. Now I am yet to learn how to read what's written on a deflated balloon. I believe the manager should have a knowledge of the product he's selling and should be extremely careful while selling items with "specific content" written on them.

Anyway, the lights will never...

Stepping into this cake shop is always a delightful experience. The air itself hums with the sweet promise of freshly baked goodness, and they consistently deliver on that promise. Every cake I've tried has been remarkably fresh, moist, and bursting with flavor. Whether it's a classic vanilla or a more elaborate creation, the taste is consistently top-notch, making it a go-to for any celebration or simply a sweet treat.

Beyond the delectable cakes, this shop offers a unique bonus. Just outside, you'll find vibrant gol gappa and tikki stands that are absolutely worth exploring. The spicy and tangy flavors offer a fantastic contrast to the sweetness inside, creating a well-rounded culinary adventure.

What truly elevates this cake shop is the exceptional staff. They are very friendly, greeting every customer with a genuine smile. Their helpfulness extends beyond simple transactions; they offer insightful recommendations and are patient with all inquiries. Can definitely...