Dear Owner, ORA CAFE, I am writing to express my deep disappointment and frustration regarding my recent experience at your cafe. Unfortunately, the quality of both the food, beverages and the service fell far below acceptable standards.
Firstly, the food served was of extremely poor quality (Red sauce pasta). It was undercooked, and lacked the freshness and flavor one would expect from a decent restaurant. It was evident that little care or attention was given to the preparation of the meals. Secondly, the beverage (cold brew) ordered was bad enough for me to puke at the table itself. After being asked to change it with some other beverage we were denied and item was added to the bill without any consideration.
Moreover, the attitude and behavior of manager was shockingly rude and unprofessional. From the moment we entered the restaurant, we were met with indifference and impoliteness. Our server was dismissive and seemed inconvenienced by our presence. Their lack of courtesy and attentiveness only added to the overall negative experience.
As a paying customer, I find it unacceptable to be subjected to such subpar quality and disrespectful treatment. It is clear that there are serious deficiencies in both the kitchen and the front-of-house operations that need to be addressed promptly.
I trust that you will take this complaint seriously and take appropriate action to rectify these issues. I urge you to reevaluate your standards of food preparation and customer service to ensure that other patrons do not have to endure similar disappointment in the future.
Save yourself from the disaster guys ! And I hope you guys learn to treat your customers...
Read moreAs a professional food reviewer I have ordered a pizza there to identify what taste they offer regarding the pricing it was moderate not so high not so low but I didn't go on the price and fast if that it is amazing nothing matters but when the pizza came it was a thin crust pizza and I bet it was not offered unwritten on the menu itself you can have some looks there is no mention of thin crust mean if you are truly maintaining the level love you must maintain it to the next level the person who is going to review you is definitely going to be a nitpicking, nevertheless moving on to the taste it can be improved regarding the spices they have added I will give 2 out of 5 to the pizza not to mention I am hobbyist pizza maker I love cooking now moving on the other stars have been removed because of the following is too slippery literally if you are not careful you will break your jaws there I recently heard that they have started construction to improve that but that is a good sign for now but you should be well planed before opening a high and restaurant, what I will describe everything in a nutshell or in conclusion that they have more focused on looks, styles,decoration rather than quality of stuff and food they can deliver anyway the source mar review regarding the Ora cafe thank you all for reading I would love to hear if they will...
Read moreI had an extremely disappointing experience at Ora Cafe recently. The food quality was abysmal; every dish we ordered was a letdown. To make matters worse, the service was inexcusably slow. We waited an eternity for our food, only to be served cold and tasteless dishes.
The atmosphere was equally depressing. The place was dead, completely devoid of any vibe or energy. It felt like dining in a lifeless void, which did nothing to enhance the already terrible experience.
To top it all off, when I politely asked not to include a cheap sauce pasta that was particularly awful in our bill, I was met with a rude and dismissive response from the staff. This lack of basic customer service is unacceptable and only added to the overall negative experience.
I will definitely not be returning to Ora Cafe and would advise others to avoid it as well. This place is a disaster from...
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