Khalids Biriyani Restaurant - Ramanathapuram — Restaurant in Ramanathapuram

During our visit to Rameshwaram, we decided to try out Khalias Biriyani for lunch. Unfortunately, our experience at this establishment fell short of our expectations, prompting us to provide an honest review.

Firstly, we had hoped for an authentic biriyani experience, especially considering the potential Bengali influence in the kitchen. However, we were disappointed to find that the biriyani lacked the flavors and taste that we had anticipated. The excessive use of masalas overwhelmed the dish, ultimately detracting from our enjoyment and making it a lackluster meal.

Customer service is an essential aspect of any dining experience, and unfortunately, the servers at Khalias Biriyani failed to meet our expectations. Their lack of attentiveness and poor knowledge of customer service were evident throughout our visit. We felt overlooked and neglected, with little effort made to ensure our satisfaction or address any concerns we had.

Furthermore, the washing area at the restaurant left much to be desired. It was poorly maintained and unclean, which was not only unhygienic but also contributed to a negative overall impression of the establishment. Attention to cleanliness and maintaining a pleasant dining environment are crucial aspects that Khalias Biriyani should address to provide a more inviting experience for their customers.

Considering our disappointing dining experience, we cannot, in good conscience, recommend Khalias Biriyani to anyone seeking an enjoyable meal in Rameshwaram. The lackluster taste of the biriyani, coupled with subpar customer service and a poorly maintained washing area, made for a less-than-pleasant visit.

It is our hope that Khalias Biriyani takes these critiques constructively and makes improvements in the areas of food quality, customer service, and overall cleanliness. Addressing these concerns would undoubtedly contribute to a more positive dining experience for...

Here the first part I'm going to write here is good about this because the positive comments the Khalids Biryani I'm gonna write few that what it's worth for ... The ambience is good . The taste of the food is good . It's Shawarma Plate is too good and worth for it's cost. Other than this I'm not wishing to tell any goodness about this Restaurant.

The consequences : The first thing i got irritated about their order of supplying the dishes. They are supplying the dish at last What we asked to give at first . (Experience : i ordered for Shawarma Plate with that itself asked to bring Butterscotch milkshake. They gave shawarma but not milkshake . I between also i am asking for it . But they didn't responded. Atlast they were saying there is no milk to make milkshake. It shows their poor management about food supply and their responsibility about taking order. They need to calculative about how much materials they're having with that how much they can serve and all those things.

With Shawarma Plate every other hotel is offering mayonnaise. But here they're giving Mayo after asked for it only . And it was also only one cup of mayonnaise for 2 plate shawarma which they were cost for Rs.143 rupees/Plate shawarma(without CGST and SGST). I can't agree that if they say giving Mayonnaise makes extra cost.

Then I ordered for tandoori ½, There i asked for Mayonnaise as dip even i told that I don't want tomato sauce and soya sauce, i just asked for Mayonnaise dip . For that also they are charging extra , i denied for that too. Overall review As customer satisfaction it is zero And their management at its atmost low.

I can surely they will not reply for this tooo.. Bcoz I'm not sure about their management team would be aware of...

One of the worst food and service experiences I have ever had. The food is simply oily and lacking in taste. I ordered curry leaves chicken, shawarma platter, grill chicken, and chicken fried rice, along with chicken soup, and all of them tasted bad. I have been to Azima, Anifa, and Real Arabian in Ramanathapuram before, but this was my first time at Khalids. I had hoped that the taste would match Karaikudi Khalid's, but what a terrible experience it turned out to be. Upon entering the restaurant, it felt like stepping into a movie theater, where visibility was challenging due to the dim lighting. Additionally, the AC was ineffective, and the fans were non-adjustable, resulting in inadequate airflow. Despite the restaurant being nearly empty, with fewer than ten people dining at 8 PM on a Saturday, there were an excessive number of service staff who made the experience uncomfortable. Most of them seemed preoccupied with their phones, and one even gave me a rude response when I asked him to turn on the fan! I have dined at many restaurants, but I have never been so disappointed in terms of both food and service. I can assure you that you'll have a much better experience and value for your money at the nearby...