Visited this restaurant with my family and infant after noting several promising reviews — alas, a classic case of style over substance. While the culinary fare and decorous ambience met expectations, the conduct of certain front-facing personnel, particularly the gentleman stationed at the cash counter (notably bald-headed), was nothing short of appalling.
Upon courteously requesting a piece of fruit (with full intent to pay) to feed our infant, we were met not with hospitality, but with an irate and dismissive retort: “This is not a fruit shop.” Such a brusque and derisive tone has no place in an establishment that positions itself as family-friendly.
As if this weren’t enough, when our baby — in all his innocent curiosity — touched the edge of the counter, this individual repeatedly hissed “sush sush sush” in a tone more suited for shooing pigeons than interacting with guests. It was demeaning, unprofessional, and entirely unacceptable.
To compound matters, the floor staff bungled our order, and when gently corrected, displayed a peculiar rigidity — as though accountability was optional and correction, offensive.
I sincerely urge upper management to re-evaluate the suitability of the current personnel entrusted with guest interaction, particularly the aforementioned individual at the cash counter. His temperament and demeanor are antithetical to the values of service and grace that any reputed establishment should uphold.
Until such matters are addressed with seriousness and action, I cannot, in good conscience, recommend this place to fellow diners — especially those with...
Read moreI recently visited Upashana Hotels on the highways of Kanchipuram and was pleasantly surprised by the wonderful experience it offered. Although my visit was initially for another purpose, I couldn't resist the temptation to try their breakfast, and I'm glad I did. The Pongal, Vada, and Coffee were not only delicious but also left me feeling thoroughly satisfied.
One of the standout features of Upashana Hotels is its serene and inviting ambiance. The restaurant exudes a sense of calmness and beauty, making it the perfect place to unwind and enjoy a meal. Additionally, I was impressed by the impeccable cleanliness of the washrooms and toilets, a testament to the establishment's commitment to maintaining high standards of hygiene.
Parking was never an issue, thanks to the ample space available for both cars and bikes. Moreover, the presence of a small park and children's play area within the compound added to the overall charm of the place. The lush green backdrop provided a picturesque setting, ideal for capturing memorable moments.
In terms of service, Upashana Hotels truly excels. The staff members were not only efficient but also extremely friendly, making me feel welcome from the moment I stepped in. Their attentiveness and willingness to cater to my needs further enhanced my dining experience.
All in all, Upashana Hotels is a must-visit destination for anyone traveling through the highways to Kanchipuram. With its delectable food, inviting ambiance, and top-notch service, it has certainly won me over as a loyal patron. I look forward to many more delightful experiences at this...
Read moreReview of Upashana Hotel Veg Restaurant
Upashana Hotel Veg Restaurant is a popular stop for travelers along the highway, known for its pure vegetarian offerings and welcoming atmosphere.
Ambiance: The restaurant features a clean and spacious dining area, with simple decor that provides a comfortable setting for families and groups. It’s a great place to relax and take a break from the road.
Food: The menu is extensive, offering a variety of North and South Indian dishes. From crispy dosas to flavorful thalis, each dish is prepared with care and attention to flavor. Their paneer dishes and biryanis are particularly noteworthy. The food is freshly made and served hot, ensuring a satisfying meal.
Service: The staff are friendly and attentive, providing prompt service even during busy hours. They’re knowledgeable about the menu and happy to make recommendations.
Pricing: Prices are reasonable, making it an excellent value for the quality and quantity of food served. Portions are generous, ensuring that you won’t leave hungry.
Overall Experience: Upashana Hotel Veg Restaurant is a reliable choice for vegetarians traveling on the highway. With its tasty food, comfortable ambiance, and excellent service, it’s a recommended stop for anyone looking to enjoy a satisfying...
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