Shree Sai Family Restaurant — Restaurant in Thane

A below average restaurant with okay atmosphere and low quality food and taste. I have eaten veg food at the restaurant and today I ordered non-veg food on the eve of New Year. Worst decision which happened to be a mood spoiler for my family. I ordered 1 veg Biryani, 1 chicken dum biryani and a half ghee roast tandoori. The chicken was not at all fresh and it was difficult to even chew it properly, no ghee in the ghee roast. I sense it was cooked much before and then just heated before delivery as it got delivered within 20 mins of placing the order. 🤔 The briyani was as good as Masale bhat for me with added chicken. The masala was unnecessarily spicy with too much colour which was added to make it look like masale bhat. and the chicken pieces were again not so fresh and tender. The veb and non-veg biryani tasted exactly the same except for the chicken pieces. 😖The only good thing was there average packaging of food and quantity. Other restaurants in the area have better taste and quality than this one. Better order from well-known hotels from...

The food quality has dropped considerably.

Ordered Veg. Royal soup because the server said it will be spicy and better than Veg. Manchow soup. This soup was not only sweet but also bad and it looks like the server is even unaware of the soup's taste.

Asked him for a spicy appetizer and he recommended Paneer chilly. And that turned out to be sweet as well.

Disappointed with both soup and appetizer, thought of going with the main course with some hope.

Ordered veg. Hongkong fried rice and the server asked me twice to confirm whether I wanted spicy and I agreed. The rice turned out to be average.

l will not recommend anyone to visit here. Either their chef or the servers changed.

I was forced to take away the remaining food so as to not waste it.

Also they created two bills and charged tax for both bills separately.

Changed my rating from...

The worst Place to Visit with family. Shree Sai Restaurant, 90 feet road, Parsik Nagar Kharigaon, Kalwa is with the most arrogant staf and management. The so called owner managing billing counter is worst person to talk or discuss any queries or explanation about his own menu. Mostly the South Indian people are very polite when dealing with costomer. But the Shree Sai Restaurant staff is having no talking sence at all. I will not visit again this restaurant with my family as person never visit restaurant to entertain the tantrums and attitude of hotel staff. If this management cannot understand this simple logic, it's my opinion they must stay away from this business so others can provide good service to families and customers. Shree Sai Restaurant spoil the entire evening...