I haven’t seen such an adamant people in my life. They really need to train their staff on behaviour ethics. I booked an order from zomoto and there was an issue in that without my knowledge extra add ons were added in the bill. After paying the amount only I noticed . Immediately within 3 to 5 mins I pinged kawai cakes to modify my order and to make into 1 kg cake instead of 1/2 kg and delete the extra items like ballon accesories nd all. The rest pending amount I can gpay you I said. But the person was so so adamant and said it’s not possible and I need to go through Zomato people. When I exclusive send him screenshot saying Zomato is asking me to talk to Resturant for any modifications but still he denied abruptly. Then it took 10 to 15 mins to speak to a Zomato executive and executive also agreed y these people r doing like this. When executive called nd spoke to them also they were adamant and said now cake is ready. I m attaching screenshots how adamant and unhelpful these people are . I won’t buy from them ever who...
Read moreWell I received a call from your number on Wednesday and you asked me if I had placed an order from ferns and petals. Lol excuse me don't try to act smart here while I got the proof of your call.HAVE ATTACHED THE SCREENSHOT FOR THE SAME! And the cake u sent?I had to search the term called cake in the masterpiece you had sent please brother accept for what you have done and stop justifying.
Useless place with useless cake. I ordered flavoured pistachios rasamalai vanilla cake through ferns and petals. But wow look what I received. I had only one layer of cake filled with cream and topped with some stupid Cherries sold at Rs. 10. One piece of rasamalai horribly cut and disgustingly topped on it. Thank you so much for spoiling my beautiful day with your very...
Read moreI'veve ordered Kawaii Special cake, chocolates_for my hubby b'day.,I've requested my cake shape and they done it perfectly.we madly love on strawberry and blueberry crushes. this is the 1st time I'm trying with this team. And they done a good job. .we Really loved it., cake is so soft and tasty.. Chocolates really good,,reached more than expectations ✌the color they've used minimal level, as per my request. And their politeness, customer service is awesome. well managed., minimal calls., patience. ,response ✌✌✌ Future ll order with this ppl. , Thank you team for the wonderful cake on the...
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