Domino's Pizza | Highway Plaza, Mathura — Restaurant in Uttar Pradesh

Reviewing again ... Continuously it's 3rd time I am getting plain pizza despite ordering cheese burst pizza . I found little cheese in mid of pizza only rest all is completely dry ... Had conversation with Mr. Vijay Chaudhary and he said it's standard of Domino's ... I tried to talk to his senior as well but he disconnected the call ... And about customer care services ... They all took 48 hrs to 3 days to communicate with and they text you continuously and asking yes or no. I must say if ... Domino's make his own standard like this ... Then better to switch for locol pizza shops in Vrindavan they gave you better quality with a humble gesture ... But if I am paying you for my food and I get worst quality then I need to speak and share . Guys I am sharing pics of last pizza ordered yesterday which is of Domino's Mathura standard replied by Manger . He is not accepting it but convincing me to order again and he will personally monitor it ... But I have only one question if ... They already set their standard to this level then what I will get next time ... Same pizzas I think . So don't waste your money and time . And if you still want to eat it ... Plz dine in ... Other wise you will be looted under a big brand name . Sorry Domino's ... You will never get order from me again... Nor in Mathura niether in rest of India ... If you don't listen your customers , they also can stop eating your pizzas . Thank you so much for nice staff and a...

This review is totally based on my total 3 to 3 visits and behavior and service provided by sales person. What type of counter sales person is there....one word...arrogant. He was not listening at all. When I talked about the offer which was flashing on big screens behind the counter and him, he said these offers are available online...I can not offer on counter sale. Let me know one thing if a person is able to order online than why he or she will come to visit your place...just to see what offers are available online? More over when I ordered offline without any offer that was takeaway...that person did not gave a single carry bag to took the two pizzas and four stuffed garlic breads...more over he did not provided napkins and sufficient chilly flakes...only 8 sachets were provided at that time. When I asked to give some more he gave 2 sachets on my demand what the rubbish...Chilly flakes bech rahe ho yaa pizza.... That was very bad experience.... I will never want to visit again at Mathura Domino's. I have seen Domino's owner's replies over here that is copy paste only...for each and every bad review they do the same but still problems are not resolved because the earning is not affected due to lots of visits by pilgrims. Radley Radhey, Jai...

⭐☆☆☆☆ Very disappointed with the service at the Domino’s outlet at Highway Plaza, Mathura.

I ordered 2 medium pizzas, 1 garlic bread, and 2 cokes on Father's Day. When I gave the name “Tony” for the bill, the staff entered a wrong phone number — possibly of another customer already saved in their system. As a result, all the reward points for an order worth around ₹1200 were credited to someone else’s account.

The staff didn’t confirm the number before finalizing the bill, and I noticed the mistake only after checking the bill. When I pointed this out before leaving the store, the staff member casually said, “No problem sir, it will be corrected.” But nothing was corrected, and the points are still missing.

This kind of carelessness is unacceptable, especially for loyal customers. Domino’s should ensure billing details are confirmed properly and reward points are awarded to the...