Avoid this restaurant at all costs. The experience is nothing short of a disaster. Here’s why:
Service and Food Quality: The service is excruciatingly slow, and when the food finally arrives, it’s cold. To top it off, the quality is appalling. My friend finished the so-called “hot” coffee in mere seconds because it was barely lukewarm. This place seems to bank on the name “SAVOY” without delivering any of the quality one would expect. The lack of customers says it all—while the restaurant across the street was bustling, this place had a crowd ratio of 99:1, and not in their favor.
Customer Harassment Over Payment: After enduring the subpar meal, I asked if I could pay through Dineout. A staff member assured me it was possible, guided me downstairs, and even gave me the Wi-Fi password to complete the payment. Just as the transaction was finished, a man claiming to be the manager appeared. He was dressed unprofessionally, lacked basic manners, and rudely stated they didn’t accept Dineout or Swiggy payments, insisting it wasn’t their listing on the platform.
When I explained that their own staff had confirmed the payment method, the employee admitted to his mistake, but the manager remained unapologetic and confrontational. He insisted I make another payment, which I refused. The situation reeked of a scam to avoid platform fees—a suspicion later hinted at by one of their own employees.
Unnecessary Delays: The ordeal didn’t end there. They made us wait 45 minutes to resolve the issue with Swiggy, process a refund, and then demand another payment.
Why You Should Avoid This Place: Cold, overpriced food: The quality doesn’t justify the cost or the wait. Unprofessional management: The rude and disorganized staff shows zero respect for customers. Shady practices: The payment fiasco felt deliberately misleading.
Spare yourself the headache and choose literally any other restaurant. This one doesn’t deserve your...
Read moreThis is one of the worst restaurants you could visit. The service is incredibly slow, and by the time the food reaches your table, it’s already cold. My friend finished the hot coffee we ordered in just 2.5 seconds—yes, that’s how lukewarm it was. They’re clearly relying on the reputation of the name “SAVOY,” but they fail to deliver on every front. If you doubt this review, just compare the crowd here with the restaurant opposite. The ratio was 99:1—not in their favor.
Now, let’s talk about the harassment we faced. After eating the cold food, I asked the staff if I could pay through Dineout. One employee said, “Yes,” and guided me downstairs to make the payment, even providing the Wi-Fi password while watching my phone intently until the transaction was complete.
Suddenly, a man claiming to be the manager appeared—a bald guy in shabby clothes with no sense of professionalism. He rudely said their restaurant doesn’t accept Dineout or Swiggy payments and that it wasn’t their listing on Swiggy. I explained that their staff had confirmed the payment method, and when the employee in question admitted his mistake, the so-called manager was still unapologetic and argumentative. He demanded I make another payment, which I refused as it felt like a scam to avoid platform convenience fees—something one of their own staff later hinted at.
They kept us waiting for 45 minutes to sort out the issue with Swiggy, get a refund, and then pay them again.
I would strongly advise against visiting this place because: a) The food isn’t worth the price or the wait. b) A restaurant that can’t treat its customers with basic respect has no business operating.
Save yourself the trouble and avoid this...
Read moreSavoy Cafe, Lal Tibba: A Cozy Culinary Gem Amidst the Mountains
Nestled in the serene surroundings of Lal Tibba, the highest point in Mussoorie, Savoy Cafe offers a delightful experience that blends delectable cuisine with breathtaking views. This quaint cafe, known for its cozy ambiance, invites visitors to unwind and savor the beauty of the Himalayas.
Upon entering, the warm and welcoming atmosphere sets the tone for a relaxed dining experience. The interiors, simple yet charming, complement the tranquil environment of Lal Tibba. The outdoor seating is a real treat, offering panoramic views of the lush green hills and the distant snow-capped peaks.
The menu at Savoy Cafe is a fusion of local flavors and continental delights, catering to a variety of palates. Their freshly baked pastries and aromatic coffees are a must-try, perfect for those chilly mountain mornings. The cafe takes pride in using locally sourced ingredients, ensuring freshness in every bite.
What truly makes Savoy Cafe stand out is its commitment to providing a peaceful retreat for its guests. Whether it's enjoying a hot cup of tea while watching the sunrise or indulging in a leisurely lunch, the cafe offers an escape from the hustle and bustle of everyday life. Savoy Cafe is not just about good food; it's an experience. It's where the flavors of the food are enhanced by the beauty of Lal Tibba, making it a must-visit destination for anyone traveling...
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