Dui Kanya Henshel Ghar — Restaurant in West Bengal

We stayed here for one night, 25th December 2024. This is basically a lunch hotel, but the lunch itself was very bad, apart from the nice decoration of the dining, taste, quantity, quality and service, everything was bad. They have touts in toto drivers who will take you here instead of the much better and most authentic place amar kutir.

Then the rooms provided didn't have even the basic facilities available, like toiletries, welcome kit, hand towel, water Kettle, tea bag, nothing was provided. Even in the time of this winter when the temperature is 15 degree, they don't provide a proper blanket per person. After requesting a lot of time, they provided a basic comforter which is not enough for the cold temperature outside. So, I got sick with fever and throat pain. For tea, breakfast, everything, you have to wait for more than an hour. And you have to call and tell them multiple times to get even the basic amenities. We booked Complementary breakfast, but what is provided is 4 small toasts with only sign of some butter and tea. Nothing else.

Worst hospitality, pathetic manners and much overpriced hotel at the same location where the best hotel like Rangabitan is also Situated. We strongly recommend not to stay here or eat...

I had lunch in their restaurant. Almost all the items in their long list of menu was available. The quality and quantity of the food is undoubtedly unmatchable in the area. Each and every dishes are made so authentically and tasty. 'Golda' i.e. jumbo prawns were served with malai curry; I tasted one of the best Katla kalia dish in my life; all the fishes in the mourola chochchori tastes fresh and had eggs; finally the remaining dishes like shukto, alu posto, daal, chutney served in the Veg thali are very tasty. They served payesh and rosogolla as well. And the kheer misti doi from Nabadweep ❤️ ! Most importantly, they charge quite reasonable for the dishes. All the staffs are quite nice. The lady handling the reception is very sensible; she follows the queue even though people try to cut in. It's very nice of her. The waiters also behaved very nicely. We were asked several times about refill. Location-wise, it is slightly in the interior but you can hire an auto or toto to reach easily.

It's a must visit. If they have all the food items available, it's...

I've seen this review in Google before, but yet I'm here again to repeat the same. Visited this place with family during a trip to shantiniketan, the ambience of the resturant is moderate fine, but if we are concerned about the service, I'd say it's way below average. The menu has listings of numerous items that are unavailable, rather when asked, they said they can provide nothing but Thali meals which was first mentioned to be un-shareable. Later when requested, told us fine we can share but according to the rule the sharing thali in question won't be provided with refills, we'll I find that fare enough, but the irritation started when the server refused refills to all of us. For the context we were 5 people with 4 thalis and only one of us was sharing with the other. Later after a thorough discussion, we were given refill of rice once and then was left unattended. Without being said, we were missing food items from the thali and that remained unaccounted. I think it's fare enough to say, the...