Domino's Pizza | SHIVAJI GARDEN, MUGALIVAKKAM — Restaurant in Zone 12 Alandur

I never write reviews - but today my bad experience forced me to write this as I don't any other customer to have similar experience within DLF IT Park. Store Attenders were not professional - they were keep on talking between themselves, playing, making fun of each other and were not so attentive in taking the orders.

First thing, what happened is they failed to educate us on the pizza's that are part of 199 and 299 deal. We were aiming at 199 deal however the attender ended up doing it against 299. Its manageable - matter of 100rs more

Second thing, when we started eating, we noticed that the A/C is not working and the interesting stuff is that the room had only a small fan which was circulating air. We were not told that A/C is not available otherwise we would have picked up the option of having the pizzas outside the restaurant.

The climax is here - when we inquired about this with the store manager - the response was very funny as he said that the A/C is not operational for a week. OMG! when you know that A/C is down for a week - can't you make some alternate arrangements by putting up additional fans?

You guys have taken us for granted and this crew is not qualified to do services for customer - My first and very bad experience in a restaurant that too...

Extremely Disappointing Experience – Worst Domino’s Outlet

This has been by far the worst service I have ever experienced from Domino’s. I placed an order and even after waiting for more than an hour, the delivery was not made. Yet, the app kept showing a misleading timer stating “9 minutes remaining” throughout. This is clearly a manipulative tactic just to maintain their so-called “30 minutes delivery guarantee”, which is nothing but a fake promise.

Such poor service not only wastes customers’ time but also shows a complete lack of responsibility and accountability. The management of this DLF branch is utterly unprofessional, and this level of service makes the entire Domino’s brand look unreliable.

If Domino’s cannot ensure basic customer service standards, it would be better to shut down this branch entirely rather than continue fooling customers with false guarantees and careless operations.

Domino’s needs to seriously re-evaluate how this outlet is being run. Until then, I strongly suggest avoiding this branch at all costs.

Check the images for your safe and world class packing which comes after 2hrs(fast delivery...

This is the worst restaurants which deliver in 2 hours..which is totally against dominos policy.. they deliver in 30min it seems till ramapuram signal but just 200metres from signal they cant deliver in 45min they need 2hrs it seems!! I dont know if they arr educated..or they think customers are illeterates..to hear this reason and get convinced.. Can u imagine how will a pizza be after 2 hrs of preparation???(check the picture attached) My order placed at 7-35pm today Delivered at 9-40pm

Check distance on google map on Saturday evening from dlf ramapuram to Fairmont gardens apartment ramapuram..0.8miles..i think any one by walk can reach in 20minutes maximum..but dominos bikes are very fast?!!! They came in 2hours!! With a criskpy,soggy and pale pizza and garlic bread(check caller phone number with time)

Order status is fake..it runs as per clock not with your pizza..!!(check pictures)

When i called the outlet they replied..please collect it from our outlet from next time..

Never ever order...