I am writing to share my recent experience at Mixue, which has been quite disappointing. I ordered a specific Icecream that I have enjoyed in the past, but unfortunately, the IcecreamI received was not what I had ordered. When I tried to explain the error to the staff, they dismissed my concern and told me that I had ordered the wrong Icecream. This is a very frustrating experience for any customer, as ordering the correct food is a basic requirement for any restaurant.
It is important for Mixue to take customers' orders accurately and provide the food they ordered. I urge the Mixue to address this issue and ensure that customers' orders are not mistaken in the future. Additionally, I hope that the restaurant will make the effort to educate the staff on customer service, as I felt that the staff's dismissiveness towards my concern was unprofessional.
Overall, my experience at Mixue restaurant has been disappointing and has negatively impacted my impression of the restaurant. I hope that the Mixue will address these issues to improve its service and maintain...
Read moreThe place is clean, well lighted, and quite spacious. They have modern enough look interior. Have 2 floor, people can enjoy their ice cream at the upstair. Cheap price but also tasty! That's why it's always never deserted of people. Start from 8k to 22k rupiahs only. Serving ice cream and also some teas. Best place to chill out in this hot season. Gonna...
Read moreMixue Ice Cream but at 9pm the Ice Cream already empty while the closing time stated was 11 pm. The little twisted fact was the Ice Cream announced empty Sundaes and other floats was ready for other customers. There were good chance they refuse to sell only the ice cream because it was the cheapest menu and it could be use in other drinks and floats that...
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