McDonald's Mataram Sriwijaya — Restaurant in Mataram

I just wanted to share my inconvenient experience here. This was my first time using McDelivery App, I've finished my order at 14.17 WITA, I was phoning hotline 14045 third times every hour just to made sure about my order. Did you know? They sent me an email about confirmation order complete (delivered) at 17.10 WITA. Oh my! unfortunately in fact it just arrived to my place after more than 4 hours of waiting (19.01). I hope the staff can be more professional and be better to handle any order no matter how crowded the...

Saya pesen 1 ayam crispy,1 ayam spicy ( bagian dada) dan 1 es cream sundae strawbery.. Dan ini saya pesen langsung ke karyawannya bahkan kita ulang terus pesenannya. Pas bayar mikir kok bayarannya segitu( karna seharusnya gak sampe 100rbuan) Ternyata si karyawan kasi pesenan nambah nasi 2,minuman 2 (dalem hati pantes bayarnya segitu. Ok kita gak protes karna kasian ke karyawan tapi lagi2 dibikin geleng kepala soal bungkus,pesenan cuma dikasi bungkus kertas yg tipis plus gak ada tali sementara kita pake motor gimana bawanya.. Saya pikir ada disediakan tas lain tapi ternyata disuruh bayar lagi ( ok kita bayar ) Sampe rumah ternyata kertas bungkusnya basah kena uap minuman,plus minumannya entah bocor atau gimana nasi yg ada malah jadi ketumpahan minumnya jadi otomatis kebuang.. Kebayang gak kalo misal saya gak beli tas mcd nya?apa kabar dijalan pasti udah jatuh...

i hope they add more order screen so it not just two. the rest are good, the staffs are friendly. i dont like the parking man that not friendly at all, told me to throw away my motorcycle after i ask him for help. idk whats wrong with him, is it cause i paid just 2k?...