Tigris Cafe & Carwash — Restaurant in Samarinda

So here today with 3 of my friends, we came at quite full pack restaurant, because of break fasting time. The place is big, the ambience is good

The service quite fine, even though they are full packed

The food is too standard, and it came out didnt quite like in the menu

The zuppa soup is too ordinary, the soup is too salty and too little compared to the pastry

Both of the tenderloin bowl is too dry, the sauce is fine, the steak is fine, not that juicy

The chicken katsu curry is good. Just good enough

Everything seems good, and it can be improved. But overall for meeting and chillin in the afternoon...

I went there about 4-5 times. The food is good but the price is more expensive than other but we can deal with it because they sell "well service" and have variant menu from tradisional until western food. The last time I went there I found a hair line in my pasta. After we told to waiter they asked for apologize and replace the meal with the new one. You can found mushola/masjid there, there are some food tenants...

Makan siang di sini kali kedua gak expect dapet pelayanan kurang menyenangkan. Baru kali ini ada pelayan rolling eyes kalo customer nanya2 soal menu. Mau pake add on, tanpa diminta bilang seolah makanan yang kami pesan gak cocok dan seolah mengatakan gak bisa pesen gitu, padahal di tempat lain itu normal dan its not a big deal kami tau kok combine yang bisa dan engga, jadinya gak pesen itu. Nanya porsi makan bisa berapa orang, bilangnya personal tapi ogah2an, pas dateng bener aja dong gede banget untuk porsi rame. Pesen menu lain trus req minta gak pake kecap bilangnya dimarahin sama bagian dapur, gak jadi pesen itu juga. Sepanjang melayani kami nadanya gak ramah sama sekali, gak ada senyum sama sekali padahal itu masih sangat sepi jadi bukan jam hectic dan repot melayani customer. Beberapa kali noleh, mbanya ngeliat kami dgn tatapan kurang enak padahal belum pernah ketemu, kami juga bayar makanannya full, gak pake voucher apalagi gratis. Mungkin mbanya lagi badmood tapi that’s not the right way how u treat ur customer, jadinya kami yang badmood padahal pelayan yang lain baik aja. Terkesan sederhana tapi meninggalkan kesan bagi kami. Tolong untuk jadi tindak lanjut ya. Terima kasih :)

*p.s. dan ruangannya gak dingin, mungkin bisa dibuat lebih adem...