Chatime - East Coast Surabaya — Restaurant in Surabaya

Located in first floor, and always crowded . Delicious and fresh drink , especially for hot weather like Surabaya. You can choose among of many various menu with various topping. In my mind, hazelnut choco milk tea is the best taste😋 But, ini this place I choose the new menu, one of Choco Series that is Chocolate Matcha. And it's mmmmmm...

Hazelnut chocolate milk tea is the best, has always been my favourite. The sweetness & ice level can be adjusted. Regular size is quite enough for me. Small stand with few seatings, clean and cozy. Service should be improved, especially the queue order. A good drink when hanging...

Pelayanan counter sangat lama sekali. Proses untuk order di kasir aja lama bingitt. Orang depan pesan 2 minuman aja. kita jd ngantri lamaaa. Setelah kita pesan pun, lama sekali nunggu minuman nya jadi. Orang depan kita yg tadi pesan pun nunggu lama. Begitu orang tsb dipanggil, eh ada bahan yg habis, ganti minuman. Nunggu lagi deh dia.

Eh.. setelah kita lamaaa nunggu, nama pesanan kita dipanggil, ngalami juga, ktnya bahan x habis, ya udah ganti utk 1 minuman. Nah, di saat itulah kita nunggu lagi, luamaaaa lagi nunggunya. padahal kita pesan 2 minuman aja, dan yg habis bahannya itu 1 minuman aja. Akhirnya antrian orang belakang2 numpuk.

Saat nunggu lama itu kita juga akhirnya berdiri aja di luar counter. agak bingung mau duduk mana.. mejanya kotor, abis dipake customer sebelumnya, tapi belum...