McDonald's — Restaurant in Tangerang

I almost visit every week. Generally it is a good place for dining. Very spacious, good location and free parking. But if you order as takeaway, pl. double check the items packed before leaving. I once ordered crispy chicken but found they put spicy chicken. The ice cream vending machine is not reliable. Sometime it goes out of order. My recent order of Strawberry Sundae ice cream was not an ice cream, it was half ice and half milk. I was very much disappointed.

This week another disappointment! After standing in the queue for a long time, I was told only spicy chicken is available. The crispy chicken is not available. I told it's ok I will wait, how long it will take to provide the crispy chicken. The staff is not interested and vaguely replied it may take more than one hour. I left without buying... So I downgraded my rating from 3 to 2 stars!

Now I am downgrading from 2 stars to 1 star because today 2 August 2019 they forgot to put teh botol kotak 2 pcs in my...

great health protocol conducted well here; temperatur check, hands sanitizer, different entry/ exit door, physical distancing table and chair position even each line marked pretty clear. Only a few “guests” still doesn’t apply this (perhaps they laci of knowledge and care) Otherwise, it is great to dine in now, clean well, and for using the sink near the toilet they close one wash basin, only there is one narrow way for both entering and getting out the toilet. And so many kids wander without even wear mask/ face shield, even they are under supervision from their nannies/ parents. Sorry if it is not my cause, but it troubled me as a customer (IMHO the security have to be more strict to watch over these kind of problems). The foods are great, recommended to try their McFlurry and...

The foods and atmosphere are just like what you might expect from McDonald's. It might get very busy at lunch time. But, because of the relatively high seating capacity, it is less of a problem. The orders are taken by the machines that will accept cards and electronic wallets (Qris ). You have to go to the regular counter to pay using cash.

I ordered 20 packages for take out and found out after i have arrived home that 1 package is missing the chicken. So, i talked to them via their whatsapp number on this page and they immediately responded and offered to deliver 1 full package to my address. This is a very positive thing for McDonald's. Mistakes can happen anywhere. But, not all place might show the same effort...