Sapulidi Resto, Resort, & Gallery — Restaurant in West Java

We booked this hotel earlier in the day in a bit of a rush but it looked fantastic on Agoda and there was a big discount. |Upon arrival, we had problems getting into the hotel. There was a locked gate and a disgruntled security guard who told us to go away before we told him we needed to check in. Once there, the restaurant wasnt open today and we told that all they had was fried rice or we could order food in (which arrived to a locked gate and no security guard). Breakfast? Nope. The restaurant will open at 11am! |We were given a free upgrade to a place on the river and it has a certain rustic charm about it but there's just too many annoying things about this place. We've had to contact reception about 10 times already because none of the lights worked then the TV wouldn't work. It has just been a bit annoying. The water pressure is too low to have a proper shower. There's a bathtub that takes all night to fill up and if you did it'd be cold water by the time it was half full. One thin pillow each. One tea bag each. We can either have all of the lights on or be in complete darkness. It's a bit of a disaster. |Then the worst thing, next door came back into their room and turned the TV on! Wow! It's like we are sharing a room!! It's terrible. There isn't enough privacy for a family sharing with next door, let alone strangers! It's appalling. I can hear them whispering to each other and if anyone goes to the toilet then we'll know about it. |Overall, easily the worst place I've ever stayed. Last night we stayed in a super simple guesthouse for 80,000rp, I'd recommend that a hundred times over this...

Order via Agoda because of good price and good reviews. everything crumbles when entering the cottage||+ serene environment, away from bustling road good for those who wants calm lodging|+ cold fresh air|+ individual resort, very suitable during pandemic|+ very few mosquitos |+ good concierge||- lots of cobwebs within the vicinity|- dirty resort, I kept sneezing and have to wear slippers inside|- dresser smells of mould.. I wouldn't bother put my clothes inside it|- few channel selection for the TV only local channels|- dirty bathroom with lots of mould at the walls and floor|- bed was also broken at the middle part so I can't sleep properly and made my back hurt when woke up|- pillows was so flat that it hurt my neck and shoulder also made me got a headache|- poor wifi, poor cellular signal. I always woke up with around 45% battery left after fully charge it during the night|- staff didn't inform the restaurant's business hours, can't order at 8 PM so have to order online and pay hefty delivery fee because it's located far from food center (day 2)|- staff didn't inform the main gate closing hour, got locked at 9 PM!! tried to call the number at Agoda and NOT available. Had to google for 15 minutes and called 3 different number to finally got one (Day 3)|- morning before check out I just realized the hole of the wooden wall carving at the back of head bed got no mesh for protection no wonder I saw small bugs enter...

Order via Agoda because of good price and good reviews. everything crumbles when entering the cottage||+ serene environment, away from bustling road good for those who wants calm lodging|+ cold fresh air|+ individual resort, very suitable during pandemic|+ very few mosquitos |+ good concierge||- lots of cobwebs within the vicinity|- dirty resort, I kept sneezing and have to wear slippers inside|- dresser smells of mould.. I wouldn't bother put my clothes inside it|- few channel selection for the TV only local channels|- dirty bathroom with lots of mould at the walls and floor|- bed was also broken at the middle part so I can't sleep properly and made my back hurt when woke up|- pillows was so flat that it hurt my neck and shoulder also made me got a headache|- poor wifi, poor cellular signal. I always woke up with around 45% battery left after fully charge it during the night|- staff didn't inform the restaurant's business hours, can't order at 8 PM so have to order online and pay hefty delivery fee because it's located far from food center (day 2)|- staff didn't inform the main gate closing hour, got locked at 9 PM!! tried to call the number at Agoda and NOT available. Had to google for 15 minutes and called 3 different number to finally got one (Day 3)|- morning before check out I just realized the hole of the wooden wall carving at the back of head bed got no mesh for protection no wonder I saw small bugs enter...