Lisa's Garden — Restaurant in West Nusa Tenggara

UPDATE: after four months have passed still no changes in service, it’s so ashamed that that only one guy at front hates his job yet he can’t quit so he ain’t serving nothing to the customer. Long story short, I walked out. 🙏🏼 . . . . . Feel so much disappointed by the service, I wouldn’t doubt with the taste of the food but the service? Basic hospitality is to smile and to inform yet this guy at cashier just ain’t serving at all. No smile no informing no describing how the menu was. I came being confused cause there’s nobody serving so I waited a bit at the cashier to pick some menu to bring to table so partner can take a quick look, then I met a grumpy not so handsome nor friendly guy in black T-shirt I said “Hi” with the smile yet got no response, then I asked for the menu if there’s anything I could bring for my table and he only pointed his finger to the black board no explanation whatsoever so I had to asked again what I really meant to him and only then I got an answer “oh there’s no such thing” so alright I took pictures myself of the black board menu. By the time I was ready to order while I was also in the line he stupidly, rudely, informed that what I ordered was not available! Is it so hard for you Lisa’s Garden Workers to just remove the chalk from your beautiful never the same black board menu some of the dish which not available? Or just to cross them off of the list? So hard, so busy, so you forgot to just even smile? I had to counter the cashier to just suggest him to smile, or to just inform me as customer because I came to him three times! Three times! He could just ask the magic word which taught since we were kids “how can I help you?” Or “how can I do for help?”. Once I told him this, he would just told me “people who come here know because they’re regular” like okay, you own a restaurant how do you expect that all your customers are regulars? Even the regulars are once just visitor! Please Lisa’s Garden, train your worker at least to just smile, I came to Lisa’s Garden cause a friend of mine once gave me your cheesecake and it was delicious but not the service, ugly and disgusting! Also is it so hard to just put the sign that you take cash only? Too hard yes? Too busy? Too much expenses yea because you need to buy more HVS Paper and a roll of tape to stick it on your display? Oh or too lazy to just write it on your never the same colorful blackboard menu?...

The food at Lisa’s Garden is delicious, there is nothing to complain about it. The portions are big, the meals are nutritious, healthy and tasty. I did not have a bad meal while eating at Lisa’s Garden and was often very excited to be going there. The prices are also super reasonable. Unfortunately the staff at the front desk that takes your order is very unfriendly and unhelpful, often makes you feel unwelcome. Another issue is the amount of flies that are around, there are billions on the tables and around you even if you don’t have food, I just feel this is such an easy issue to fix and something should be done about it. Along with the flies is the lack of cleanliness, there are often empty plates, bowls and glasses left on the tables which needs attention.

All in all the problems Lisa’s Garden has are easily fixable if they decide to give them a little attention. By making small changes to the environment would improve the restaurant immensely! The food is exceptionally good and the restaurant would be as good if the correct...

Hope the owner or whoever is in charge will read this. Food is amazing, drinks are amazing. The freaking service tho. I’ve been coming here for the whole week everyday twice a day and ordering coffee. The wait is 15-30 minutes to get your coffee. Their sequence is if someone ordered a drink food and desert and then you come and order a coffee they will not start making your coffee before the serve everything else to other table. You end up sitting with empty table for half an hour and the worst part that the bar guy will be sitting and doing other stuff instead of making your coffee. Also they give you that grumpy look. So happy and satisfied with the food so frustrated and angry all the time with the coffee delivery !!!! I’m every restaurant in the world the idea is to serve drinks to everyone so they don’t sit with nothing waiting for their food. I don’t mind waiting half an hour for a meal if I have a coffee on the table. Please whoever is in charge, instruct the guys to serve freaking coffees and...