Norjan Restaurant — Restaurant in Duhok Central Subdistrict

My recent visit to Norjan Restaurant left me deeply disappointed and dissatisfied with the overall experience. From the moment I stepped in, it was evident that the staff's attitude lacked professionalism and basic courtesy. When I raised concerns or complaints, it felt as though they were dismissive, attributing any issues solely to the customer without taking responsibility or showing any willingness to address them.

One of the glaring discrepancies I encountered was the vast difference between the prices listed on the restaurant's menu and those displayed on various delivery applications. Not only did this inconsistency create confusion, but it also led to unexpected charges upon receiving the bill. Moreover, what was particularly frustrating was being charged for appetizers that were supposed to be complimentary, adding an unnecessary expense to the meal.

Such discrepancies and lack of transparency in pricing, coupled with the unprofessional and disrespectful attitude displayed by the staff, have led me to no longer recommend Norjan Restaurant. As a customer, feeling valued and respected should be a given, but unfortunately, this was sorely lacking...

Norjan Restaurant leaves much to be desired due to two significant issues: consistently serving cold food and maintaining a disturbing level of uncleanliness. The recurring problem of cold meals significantly diminishes the pleasure of dining, making it difficult to savor the flavors as intended. Furthermore, the evident lack of attention to cleanliness raises serious concerns about hygiene and overall restaurant management.

Encountering dirty conditions not only affects the visual appeal but also creates discomfort for patrons. It's disheartening when the basic expectation of a clean dining environment is not met. These combined issues make for an unsatisfactory and unappetizing experience.

For Norjan Restaurant to regain credibility and attract customers, addressing these fundamental problems is crucial. Improved food temperature control and a thorough commitment to maintaining a clean and sanitary environment would go a long way in transforming the dining experience into a positive one. Until then, potential patrons may want to consider alternative...

I found out about Norjan recently, it's an outstanding restaurant with everything in place for that price range. 1.The environment is very good with a traditional theme, and good view to out side since it's higher than the street and the elevation is all glass. Food Taste is good enough, with well put together presentation of it. staff is super friendly and respectful, I'm surprised for their service providing that it's a mid range restaurant, because usually in Duhok the restaurant has to be very expensive so they give you a similar service. Finally the price, the prices are super adequate for the quality of everything they serve, you can have a good full meal ranging from 7k-15k IQD . definitely will visit again as long as I'm around. Ps, they have a lovely parrot at the door which enhances the environment...