When Lemon & Lime opened at first it was wonderful, the food was and still is amazing. But it seems they are ALWAYS short staffed now, with one older waitress (I use that term lightly) and a young person who isn't trained in waitressing helping her. The older waitress (reddish short hair) is not at all polite and seems to have no idea how to deal with customers, we walked in and were ignored, now I can understand that it's a busy cafe, but a little "Hello, be with you in a few minutes" or "Sorry, I'll be with you as soon as I can" goes a long way. The younger lady handed us our menu's and didn't say anything either so I can only assume she's learning her customer service from the older waitress. The older waitress then could be heard telling the younger waitress to "slow down" even though she was already quite slow, but that is acceptable as it seems she is just learning. We had allowed an hour for breakfast but we had to leave because no on seemed to want to take our orders anytime soon, or let us know when our order might be taken, and we'd been waiting 20 minutes already. I can find no way to excuse the older waitresses lack of customer service, one lady had been served her coffee and was asking for something else only to be rudely told by the older waitress to "Give me a minute" in a very snappy tone. Wait staff like this make it quite unpleasant to visit Lemon & Lime, paired with the long waiting time for food is not acceptable these days. I can't recommend Lemon and Lime. My...
Read moreOur brunch of halloumi, avocado, egg, and pesto soda bread was delicious. The menu offers breakfasts, 12-noon lunches, and cakes. Vegetarians are offered a tiny if tasty choice. Limited and small tables fill indoors and more in an undercover outdoor space. The front and back doors can let a draft in and they open often, which could upset a sensitive soul and we weren’t bothered when sat in a single layer - and it was cold out, warm in. The atmosphere is best described as clean, friendly, and efficient with quaint modernity. The single accessible toilet room is unisex. We were well looked after when busy. The staff are approachable, friendly, and actually care about our experience. A great venue - motorcycle groups of 5 to 8 will find plentiful parking and are probably best phoning ahead to book at peak times. We understand why this is such a top rated...
Read moreThis is a lovely cafe, cannot fault the delicious food, friendly staff.. unfortunately for the staff on Monday they had to deal with a typical nasty Karen.. from the time those too lady's came in ( sorry that's was a mistake they were far from ladies).. one of them literally berated and abused the lovely waitress. I felt so embarrassed for her but she handled it very well and professionally. And the other women that was with her just allowed her to do it.. well done to the waitress for standing her ground.. I frequent cafe a lot and she is always polite, great have a chat and knows her job well.. I felt like clapping when she asked them to leave, and they still carried on insulting the waitress.. Karen's really need to stay in their corner or better still stay home and don't come out to belittle people who are doing...
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