פורטופינו - בר מסעדה איטלקי — Restaurant in Modiin-Maccabim-Reut

We came as a couple for a friday morning breakfast and were seated at a 2 person table. After ordering and receiving the food, the table got extremely crowded to the point that there was no room to place all the plates. So we politely requested from the hostess to be moved to a free table of 4, which there were plenty of. Without even fully listening to our request, we were immediately rejected stating that they will get busy and can't give 2 people a table for 4. We continued explaining the discomfort at which point another couple jumped in at our defense offering their table of 4 which they were about to clear, but the hostess was adament and once again assertively rejected. As the food had already arrived we unwillingly remained at the crowded table to quickly eat our meal, at which point the other couple continued arguing with the hostess explaining that they wouldn't return to a place they weren't comfortable at, as did we. Insensitive and not very service oriented attitide. This place definitely doesn't believe or practice the customer is always...

Nothing much to be expected from an Italian restaurant in a suburb but this was seriously bad. Expect nothing beyond the basics. We had Linguini Arabiatta, soup, salad and penne pomodoro. Even my kindergarten age daughter couldn’t eat her pasta and she isn’t picky with her food. Pasta is way overcooked. Sauces manage to somehow be stale and salty simultaneously. Vegetables in the salad were just bad. Don’t go. Oh, and the food took 30 seconds to get to us....

This is not the first time we eat here. The first dishes are great and the main dishes are not really worth it. But this time, it was not even an experience because we left after 20 minutes of waiting for the host to lift her head over the phone and notice us so we just talked with the manager and left across the road and enjoyed Asian food. Really bad service there are better places in the area, we were transparent to all of them. FYI. We arrived with 3...