So embarrassing service from rude waiters . Restaurant looks nice, with nice atmosphere, I’ve entered the restaurant with intention after hard and long day worked to eat nice Italian food, but waiter ruined that all. They brought to you what they think you would like to eat, not what you ordered. Instead of the tagliatelle soup he brought minestrone, I’ve ordered t bone beef, he even does not ask how good you would like it to be cooked, and brought it rare, and then again rude behaviour.
On top of that he brought the meet not asking me about size of the portion - it was 6,5€ per 100gr and he brought for me more than 700gr without asking. Such amateurs
I gave them one star because ZERO does not exist. Their service is ZERO So disappointed
Avoid this restaurant at least until they retrain their waiters to the level that they need to be at the service to the guests, not to walk and pretends like cowboys...
Read moreIt was really really bad. We ate a la carte and the food wasn’t fresh at all. The Parma ham tasted like it was past the expiration date and the caprese salad was without basil (!) with the tomato unripe and watery. The tortellini in cream sauce was obviously from a package instead of made fresh. The mixed grill was without any sauce, extremely salty and dry. Even the bread was old! I told the waiter that I was unhappy with this and this was unworthy for Italian food but he constantly replied ‘this is typicall in Bologna’. Worst excuse ever. It also took him way too long to tend our table. This is a four-star restaurant but it’s definitely not worthy of those stars. Save your money and...
Read moreThe restaurant is in the Hotel Bologna Airport. Our pasta was excellent. Service was a bit uneven. They seemed to be short staffed and sometimes it would take some time to get a request. One person got up and left because of slow service. We were also told they were out of butter for our bread, but then some was found. There was a television in the corner playing a soccer match and it made the...
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