Puro Gusto — Restaurant in Bologna

I grabbed food and sat on the table. As soon as I did that they said I couldn’t sit there because it’s table service. I told them I wasn’t aware of it and will pay whatever amount needed to eat at the table-they charged me 5 euros extra for table service. After the waitress left, several waiters told me I couldn’t sit there. ( Maybe they are not used for young people sitting at a table?? ) I showed them that I paid table service and had all right to be here. They couldn’t say anything against it because I had the physical proof but for some reason kept checking on me. 1 minute after, one of the waiters got in a fight with another and left the bar screaming profane words. I don’t know what is happening behind the curtains at this place, but some of the people working there are very rude and unprofessional. It felt very uncomfortable being constantly asked if I had payed for table service even though I had the physical proof. I wondered is it because of my gender, my age ( I’m 30 ) or of my ethnicity? I do recommend you eat in a different restaurant either upstairs or another one in the basement if you want to have a more...

So I just had a horrible experience at this place. I was seating on a shared large table, working on my laptop after purchasing a drink, when 3 male customers complained they wanted to sit. The waiter came and asked, quite rudely, that I left, and also two other women who were also on their computers or phones. He said it was not a place to work but to eat.

Having seen many men working on their computers there, both earlier today and last week, I complained that he was only saying that because we were women. To which he just laughed and dismissed. While he was being overly sympathetic to the 3 men now happy to sit.

Then I said, if I purchase more food, can I come back sit and work? He said I could not. Because it is not a place to work.

SO WHY IS THERE A LARGE SHARED TABLE WITH MULTIPLE ENERGY AND USB PLUGS?????? Why have I seen many other customers working there?

I can only come to the conclusion that I was discriminated, either by being a woman or not being Italian.

So shame on you. Train better your service. And remove all the energy plugs if you don’t want...

This place is sooo funny. First you need to read a little sign that you are not allowed to sit everywhere. There are one side: room service and the other side: free tables. You as a customer go to get some food and then think about sitting down. Wrong! First: sit on side: table service. And then you need to give your order! I was being practical and got the drinks by myself. On the same time the waiter was sending my friend away 🤯🤯🤯 So of course,we ended up sitting on the other side: where you can sit down with your takeway food. Only good thing was: food was totally delicious and also the coffee. But the style of asking us to leave was so annoying. I understand that I should just sit down in the first place and order, but when I got my coffee I had to move to the dirty table 🤣 Next time I am definitely planning to read signs next to my table. Even my order was half take away and coffee in a real cup: there is no need to send your clients to a dirty table that all ignore. I even cleaned it for myself not to get sticky. I am still laughing about this...