What was meant to be a relaxed dinner turned into a test of patience, hunger, and basic human decency.
We arrived at a packed restaurant, clearly popular with locals. It was loud — very loud — with harsh fluorescent lighting and a tented setup that killed any chance of atmosphere. Still, we sat down, hopeful. That didn’t last long.
Fifteen minutes went by. No one came to the table. We flagged someone down — not the person taking orders, just one of the runners. Thankfully, they managed to bring us water. But placing an order? That was a different matter. There was only one person actually taking orders for the entire terrace, and it took 40 minutes before she reached us. When we pointed out how long we had waited, she replied with attitude and insisted we hadn’t been waiting that long. A real professional touch.
In the meantime, I drank over two liters of water. Not out of thirst — out of sheer boredom and frustration. Eventually, nature called. The restroom? Let’s just say the floor had a noticeable film on it. What exactly it was, I’d rather not know. There were no paper towels. Not even the bare minimum was covered.
Back at the table, more waiting. Another 40 minutes passed. No bread. No olives. Nothing. Just more tables around us being served — guests who had arrived well after we did. Then, finally, my daughter’s pizza came. Ours didn’t. Ten more minutes. Only when I stood up and asked to cancel our food did the rest arrive.
To be fair: the food wasn’t cold. It just wasn’t worth the wait.
My daughter, overtired and with a bellyache, couldn’t finish her meal. I had lost my appetite altogether. The waiter then offered us dessert or wine — a nice gesture, but completely misjudged. We were barely upright, not in the mood to be charmed or compensated with sugar or alcohol. They gave us a 6 € discount, which honestly felt more like mockery than an apology.
Two hours after arriving, we left — tired, disappointed, and still hungry for a decent experience.
The wine list? Uninspiring. Cheap-sounding bottles that didn’t make you want to try a single one. The ambiance? A tent full of noise, harsh lighting, and zero charm. The service? Overwhelmed and defensive.
There are too many good places to eat. This isn’t...
Read moreWell, the meal was fine. But apart from that, we waited for 30 minutes just to order drinks (no one came to our table, like we were invisible) and the meal timing was truly terrible. Even though they asked everyone during ordering what meal was an appetizer/primi piati/secondi piati then it didn't make any sense - some received just main meal and appetizer after that, some received just appetizer and main meal after another hour and a half, some didn't receive anything until the very end (like 3 hours of waiting!!). Complete chaos. The idea of dining together didn't really take place. All in all, we waited for such a long time we were all quite angry/sad about the evening. House wine was rather bad, but not terrible. Beside that the waitresses were nice, meals were good and the live music was great! Pity that the dinner itself was a rather bad experience due to the...
Read more8 Agosto.
Devo dividere la recensione, in quanto non mi è possibile conciliare le opinioni.
Parliamo della sala , purtroppo non posso dire sia all'altezza della situazione.
Temperatura e umidità troppo alta, sono stati collocati dei ventilatori adiabatici ma ahimé in questi casi si ha solo una parvenza di raffrescamento in quanto l'umidità tende a crescere peggiorando la situazione.
Chi era vicino ai ventilatori lamentava eccessiva areazione e in effetti sembrava di mangiare all'interno di un auto cabriolet a due posti lanciata in autostrada a 200 all'ora...
Chi non era nella scia , sudava copiosamente resistendo ,in attesa di addentare la tanto agognata pizza.
È molto difficile apprezzare le portate quando la temperatura in sala supera i 28 gradi e il tasso di umidità arriva all' 80%. In questo mix esplosivo, aggiungiamo un attesa di oltre 80 minuti e il gioco è fatto,
Le persone diventano nervose , intolleranti e talvolta maleducate... In questa circostanza il mio rispetto è per il personale di sala, per noi si è trattato di un breve momento nell'arco della serata, per chi lavora alacremente come ho visto la situazione diventa sicuramente più impegnativa.
Abbiamo iniziato con un antipasto a base di panelle , patatine fritte e crocchette di patate. Bella sensazione ,fritture fresche, nessun retrogusto di olio usato per molte cotture, questa è una bella cosa, pensavo già alla cena vera e propria come ad una lieta sorpresa.
Dopo l'antipasto, abbiamo atteso , atteso e ancora atteso....
Siamo arrivati in sala alle 20.30, le ordinazioni sono state raccolte alle 21.00 e alle 22.30 cominciavano ad arrivare le portate, già una situazione del genere mal si concilia a fronte di una prenotazione, aggiungo che alcune pizze avevano segni di bruciatura molto estesi, in casi normali la situazione richiederebbe la sostituzione, ma a fronte di un' attesa del genere e del caldo prossimo alle porte di casa di Lucifero, i commensali hanno deciso all'unanimità di rinunciare a qualunque rimostranza pur di concludere la serata.
Devo segnalare che le pizze dimostrano un alta potenzialità, quelle ben cotte erano soffici, con condimento ben dosato e cordone morbido, questo indica che la cucina a mio avviso funziona , il problema che attanaglia molti ristoratori in certi periodi dell'anno è la ressa , troppi clienti fanno saltare la cucina e si rischiano brutte figure anche se le intenzioni sono buone.
Consiglio vivamente una strategia alternativa, come si dice , a buon intenditore poche parole.... Vi auguro...
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