One of the worst dining experiences I’ve ever had. We made a reservation for a large group of people and arrived first at the restaurant, but it quickly became packed. Despite being the first ones there, we watched as every other table - mostly locals - received their food well before us. We waited over 2 hours for our meals, and only after repeatedly complaining and requesting to cancel the order did our food suddenly appear within 10 minutes.
The staff were clearly overwhelmed and unprepared for the number of guests. Communication was nearly impossible as no one, including the manager, spoke English, and their attitude toward us as tourists felt dismissive and unwelcoming.
The service was rude, unprofessional, and completely lacking in hospitality. The food itself was overpriced and nowhere near worth the wait or the stress.
To make matters worse, they threatened us to take down our honest review, which is completely unacceptable.
I strongly do not recommend this restaurant, they seriously need to improve their customer service, staff training, and overall...
Read moreThis was disappointing - and for the price, even more so. In the Modica area, we’ve had amazing meals at 50% less than La Sirenetta. The staff was oddly stand-offish. This is Sicily, warm greetings are normal. We were met with a mixture of “wondering why we were there” combined with an annoyance that we were. The one shining moment was when the host came to ask about our meal. He was lovely… I didn’t want to disappoint him with the truth. My pasta was actually pretty good, by itself. The added red shrimp were tasteless (really surprising in this area). At 18 euros, that’s not what I expect. My wife’s beef cheek was partially good and partially shoe leather.. the potatoes were… the best I can say is that butter was no where to be found in their making. It wasn’t an offensively bad experience, but it wasn’t what I expect at this price point… and certainly not in a region where I can get multiple better experiences for...
Read moreAbsolutely Horrible Experience – Never Again
If I could give zero stars, I would. I came here hoping for a decent meal, but instead, I got a masterclass in how not to run a restaurant.
First off, it took one full hour just to get a drink. Yes, you read that right – 60 minutes for a simple drink. I thought maybe the kitchen was busy and the food would be faster. I was wrong. Another TWO HOURS passed before my food finally arrived. By then, my appetite was gone, and so was my patience.
The staff barely acknowledged the delay, offered no apology, and seemed more confused than concerned. No compensation, no explanation – just an exhausting wait for a mediocre meal that wasn’t even worth the time.
Save yourself the frustration and eat literally...
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