We arrive at 22:00 one saturday, one hour earlier than agreed, since we tried to speed up things, after having been told, on the phone, that they would "resign themselves" to waiting for us at 23:00. Note that this is a regular hotel, not a B&B. Anyway: a man meets us and asks, rather rudely: "what do you want here?" (in Italian, of course: we are all italians. His exact words are "ma voi cosa volete, qui?"). We reply, rather astonished by the reception, that we have booked a room for the night and that we tried to get here as early as we could; the guy then yells to someone invisible "here are the guys of 23:00! come here". Then we wait maybe 15 minutes, standing, and nothing happens. Finally a lady appears, mumbles some apologies, and leads us to the room. Which is not bad, but under the roof (a "mansarda", but a very low one), and one can not stand either at the WC or in front of the washing basin, and can not raise from the bed without hitting the ceiling with his head. And I am 1.90, unfortunately; but also my wife has to go around bent in two. The hotel does not look full (maybe it is, though), but the owners do not seem to think that this room is unfit for us. We say nothing, anyway. There are 4 or 5 windows in the room, one of which is a Velux on the roof just above my place in the bed: all have no shades, so that at dawn one can not sleep anymore, and during the night the lights from the street keep the room very bright. All the doors creak very loudly on their hinges ... some maintenance is badly needed, there. In the bathroom there is no toilet paper! the shower is full of calcium deposits, so that water comes out random, in trickles. And so on ... too bad, because the location is quite nice, on the top of a hill, with a beautiful view and in a nice old building. Breakfast was also good. But we did not have a good experience, on the whole; and we were specially astonished by the poor reception from the fellow who first met us. We did not try the restaurant, which was populated when we arrived. Maybe the place is good for dining; but for spending nights, at least in our...
Read moreMy sister lives in the area and we have eaten here several times over the last few years. I can see why the previous reviewer made the comment regarding the service, but the lady in question just has that kind of manner! She's actually very helpful and does her best with the various languages she bumps into. In the Monferrato area, as opposed to the Lange for example, you're hard pressed to find restaurants with open panoramic views, where you can eat outside in the summer - the spacious terrace overlooks the neighbouring countryside and provides a truly Italian bella vista.||There is no written menu as far as I know and this does make ordering a bit difficult - I have the advantage of an interpreter, but if you struggle with the language - order the tagliata! It's fantastic!||Actually, in my limited experience of the menu - just nod at something - the food is lovely!||The house wine, served in carafes, isn't great - the local white is slightly sparkling vinegar....... As is the red - try and order a bottle. The Arnais (white) or barbera (red) are good local choices.||Try and get there before the sun sets - to...
Read moreIt may have been because we came on a Sunday night, but we were disappointed with this restaurant. I speak limited Italian and there was no written menu, but despite asking the waitress to repeat the menu choices a number of time she made no attempt to slow her delivery down. Her service throughout the meal was one of someone who really didn't want to be there.||That being said, the food was very good. We had the cold roast beef fillet which was delicious.||And the setting is just gorgeous with the views across the hills and vineyards.||We'll try again on a Friday or Saturday night - maybe things...
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