Hello, I am Sicilian so I would have preferred to write a good review, but unfortunately this was an unpleasant experience.

From the beginning to park the car, the man at the entrance was very rude.

Woman at the cash restaurant was very nice and told me to accommodate my self.

I was waiting for a steel water 10 minutes, than I ordered a glass of sparkling rosè, and the girl that I guessed was Sicilian, she gave me direct the glass with no show me the bottle and serve to me at the table.

I ordered a risotto with scampi, but in the meantime no one is asked me if everything was ok, or give it to me bread and olive oil.

Usually in Sicily is a MUST serve this small appetiser.

Anyway I asked a piece of bread and olive oil to a woman that was very unhappy with my request, she was wearing differently, in total white.

After 30 minutes the risotto arrived, but was totally uncooked and too salty.

I tried to do not complain, and finally the universe was with me, because a girl who’s called Jasmine asked me if it was good and I sincerely answered to test the risotto before talking. She also realised that risotto was too salty and no balanced flavor, so she apologised and told me she would have it redone. After that the risotto was better, not the best. Almost €30 for a risotto.

For the payment the didn’t accept American Express, but there was write yes to the wall and to the wallet where you put inside the receipt.

For all those impolite manners I was aspected at list a coffe for free. No 1 cent was deducted.

This is not the way to welcome peoples.

Smile, welcoming, empathetic approach, professional communication are all those characteristics that must be considered in hospitality sector, a cohesive team it’s mean there is a good work behind especially during hight season with more pressure.

Thanks and I hope you can consider my review positively to improve your business and staff members.