Niseko Loft Club — Restaurant in Niseko

If you are a meat-lover and staying near Annupuri or Niseko village, definitely consider this spot for dinner. We did 2 orders of lamb and 2 orders of venison, rice, corn soup, and ginger ale. And ice cream sundaes. The meat is grilled over a disposable metal grate over roaring charcoal coals. The exhaust pipe can be extended to about 6 inches above the grate, but still expect your clothes to be smoky. The lamb (looked like ribeye?) was so tender and had zero gamey taste. But the venison stole the show, it was incredibly tender and flavorful, highly recommend. The lamb orders came with a vegetable medley (cabbage, onion, potato, pumpkin, bell pepper). Spread the veggies throughout the meal and cook on the outer rim of the grill so they don't just get scorched.

The restaurant had mostly Japanese customers, but there was one waitress who understood basic English. We had our hotel concierge make a reservation for us and arranged for can drop-off and pick-up. Our meal took...

I’ve visited Niseko multiple times and have never encountered such appalling behavior at a restaurant. From the moment we arrived, the staff were shockingly rude. Despite showing them my reservation confirmation, they rudely insisted they hadn’t received it and acted as though we were at fault. There was no effort to resolve the issue or even apologize.

The staff were hostile and dismissive throughout, treating us like we were a burden rather than paying customers. At one point, I genuinely felt like I was the one serving them. To make matters worse, the atmosphere was cold and unwelcoming, with no regard for basic hospitality. The entire experience was chaotic, unprofessional, and downright humiliating.

I rarely write such strong reviews, but this was beyond unacceptable. Avoid this restaurant at all costs—it’s not worth ruining your day in such a beautiful place...

The beef was sold out so we didn’t have the chance to try it. The lamb tasted ok (quite good but personally I prefer stronger taste of lamb) and the portion (for 2 people) is large. But the Venison is very niceeeee (we order two times) ☺️🫶 I like the atmosphere and it reminds me a bit of the restaurants in winter resort area in Europe. The service was nice. Before they bringing the wine and glasses to our table, I noticed that they cleaned the wine glasses very carefully. As a fine dine restaurant staff in the past, I appreciated the details they notices for the guest comfort. Will recommend to my friends to...