start with the positives, ambience is nice, service and staff are friendly, hence the two stars.
The food, I’ve definitely had better. It was my husbands birthday, and having heard good reviews we decided to celebrate his birthday here. Firstly when we entered, the staff couldn’t find our reservation, which was done a lot earlier in the day. They sat us at the wrong table, and then moved us to the correct table 15 minutes later.
Moving onto the food, for starters we ordered to share, the Trio of crostini, a crostini is bread that is suppose to be crunchy and crispy and toasted, the bread served was moist and dense, as if the bread had just been sliced, the toppings placed and served to us. We obviously sent it back after telling our ever so lovely waitress who was serving us for the night, she even agreed that the bread should be crispy, being a crostini. She was happy to take it back and change it. After having changed it, we faced the same issue, this time even smaller sliced pieces of the white baguette, and was moist!. Not too thrilled but we decided not to send it back this time, even having told our waitress about it.
Moving onto the mains, we ordered a bog standard Ricotta and spinach Ravioli in a tomato sauce and a Fungi pizza. The pizza was decent. However the Ravioli was just about under half a centimetre big, with hardly any ricotta and spinach filling, and was 12 seconds under al dente, and unpalatable.
We spoke to the chef after the dinner and told him what we experienced. About the crostini, he said if I had asked the waitress to toast the bread she would have done it for me, which wasn’t the case, it’s not the job of the waitress, and the cherry on the top, he mentioned because he had served over 190 guests this particular day, the kitchen was very busy, and mishaps like this should be acceptable to a paying customer. Didn’t know this is the way restaurants are suppose to work, I thought the whole idea is to maintain the standard regardless of 190 guests or 1900!
I don’t think we’ll be heading back anytime soon. But thank you to our waitress for the evening. The two stars are for you.
Service 6/10 Ambience...
Read moreWent there yesterday (Wed, Jan 24th 2024) for a quick pass by date. It wasn't planned at all, I was just hungry and my partner brought me here so consequently we did not have reservations. We were greeted at the door with so much warmth and kindness and regardless of having a reservation, we were sat and they even kept my belongings so I wouldn't have to worry about comfort. Customer service was really great, really friendly. They definitely knew the menu and their recommendations were spot on, food was timely and they definitely knew the balance between checking in and letting you have your space. The setup was well lit with intimate lights that somehow make you feel like it's just you in the whole place in spite of everyone else being there. To be honest I expected a little or some type of discrimination having being younger and definitely a bit underdressed, but there was none! They treated us just like everyone else; smiled, served, conversed and responded all the same. The food was cooked according to specification and their portions were great. Keep in mind we did not get a course meal. It was literally just the main dish and a few cocktails that's it and by the end I couldn't even finish my food! I do wonder if things would be different if the house was full or if they really are genuinely amazing people. I'll definitely be visiting on one of their busiest time of days to make sure but above all they are really wholesome all rounded. Definitely looking to be one of my favorite places. La Villa thank you for giving us a special time and a break from the real world to just focus on what mattered. You have my heart...
Read moreWe were there on Sunday 31st December, 2023 a group of 8 at the Private room booked by Mr. Nitin, the Headhancho of Kapa Oil.
We were very well welcome by the hostess: Bilhaj who already made us feel at home especially being that Mr. Nitin is a regular guest at Lavilla.
I have also been there a couple of times before and must appreciate the great welcome and wonderful opportunity to celebrate the New Year at the Lavilla.
The waitress Harnlore did a wonderful job and was very well assisted by Margaret and Lavina. We were there till 3 am and they did an outstanding job.
The bitings of prawns and mushrooms were excellent. In the main food, the fish was very good. The vegetarians dishes were also excellent although there was one vegetarian dish that was out of stock for Mr. Nitin. Luckily, Harnlore and Margaret said they had to find one for him as it was a New Year. The drinks were excellent.
I will be coming there again with my family this Wednesday 10th January, 2024. Hope we will be accorded same excellent services.
Congratulations once again and keep up the excellent...
Read more