Kawd Ampang Waterfront — Restaurant in Ampang Jaya Municipal Council

Too many things happened at once.

Ordered Double Cheese Chicken Burger (description at menu - grilled chicken) but received crispy chicken instead. Argued with staff, staff said all these while they never served grill chicken burger. Facepalm. You should alter your menu description and stop making customer confused.

Chili sauce bottle dropped its cap, and there you go, a big pond of chili sauce on the table. Do you even have SOP on how to refill chili sauce, or does your staff simply didn't know how to tighten the bottle cap?? Facepalm.

Wild mushroom soup is failed big time. Even my 4yo son said TAK SEDAP. Too watery and tastes weird. Idk probably they try to make it in fancy way, maybe?

Ordered 2 slices of rainbow cake, they put both slices together in 1 big plate. I just don't get it. Common sense man, you should treat it as separate order although it's the same type of cake. Your staff don't even seek for my permission to put cakes together in 1 plate. I was just too lazy to argue eventhough my 2 kids reluctantly accepting the cakes. Facepalm.

Missed 1 of the order. Missing it would be just fine, but the staff decided TO LIE IN FRONT OF OUR FACE. From one staff passed to second staff, she confidently said "your order already prepared, matter of bringing it to the table" and here we go, we have to start the waiting game again. I cannot accept it anymore, have to call 3rd staff, he honestly informed us chef just started preparing our dish. FACEPALM. This time we really lose appetite and sick with all the incidents.

Pros - Cozy ambience, filled with live performance.

I can see many staff around the restaurant BUT;

Cons - MOST OF THE STAFF ARE JUST STANDING STILL AND NOT ACTIVE. Only few staff working hard serving customers, always the same face. Other staff are quite useless.

This is my first time coming, and won't even have thought of coming again. Thanks...

I gave this place a chance and I really wanted to like it, i really did. But on the 22nd of February, I had a horrible experience here. We ordered at 8.30 pm, where there was still not many customers at the time, there were maybe 4 other tables occupied and already had their food served at the time of order. There was this waitress that took our order, I tried my best to smile and be friendly when ordering with her, but all I got in return was a smug and condescending attitude, which all my friends noticed as well.

Come 9pm, customers coming in and out, the place is starting to get packed. We ordered a bunch of burgers, of which 2 of them are beef burgers and 1 lamb burger. The order was verified by the waitress before getting sent to the kitchen. So until 9pm, only one beef burger had been served, and my friend had already finished it by 9pm. I am seeing burgers of every kind coming out from the kitchen and going to other tables. But the lamb and the other beef burger had not been served yet. Repeatedly I asked the waiters and waitresses where our order was, to which they all gave the same answer "sedang buat". I doubt if they actually checked with the kitchen.

Only until 9.30pm, a whole hour after our order, only the burgers have come out. The burgers were served by that same waitress that took our orders. Since our food were already late and we had been starving, she showed no remorse at all. Not even a single "sorry for the wait" or anything. She served our burgers with a disgusting attitude as if we have wronged her.

I really wanted to like this place, but I don't think I'll be coming back anytime soon. I do hope that we are not getting served with a different attitude because we are of different ethnicity from the majority of the crowd. Meanwhile, I see other tables having no problems with their orders. I hope this does not happen to...

We recently celebrated a birthday supper for our amazing restaurant manager, Tracy, at KAWD Ampang, and it was such a fantastic experience that I just had to leave a review. Everything—from the food to the service to the overall ambiance—was absolutely spot on.

From the moment we walked in, the team at KAWD made us feel genuinely welcome. They were friendly, accommodating, and incredibly attentive throughout the night. They even joined in to make Tracy feel extra special, helping us with the birthday cake and ensuring everything ran smoothly without a hitch.

The food was nothing short of amazing. We ordered a variety of dishes from the menu to share, and every single one was delicious. The flavors were rich and well-balanced, the portions generous, and the presentation thoughtful. Some of our favorites included the Grilled Lamb Chops, Chicken Carbonara, and their signature platters—all perfectly cooked and seasoned. And let’s not forget the drinks—cool, refreshing, and beautifully served.

You can really tell the kitchen takes pride in their craft. Every dish came out fresh and piping hot, and the ingredients were clearly high-quality. It’s one of those rare places where you can tell a lot of heart goes into the food.

The atmosphere was perfect for a celebration—cozy yet lively, with a nice balance between casual comfort and a special night-out vibe. The music wasn’t overpowering, so we could actually enjoy conversation, laughter, and good company without shouting over background noise.

But what truly made the night memorable was the service. The staff were attentive without being overbearing, quick to respond to our requests, and always friendly. It was clear they genuinely cared about our experience. It felt like they were part of the celebration, not just working in the background—which is rare and very much...