Updated 17 June 2024: Today I spotted two men in black attire got a table just by pointing towards the place that they wanted to sit without having to put their names in the waiting list. Some Sandakan 'elites' also get special treatment having allowed to cut que.
It is undeniable that the food and ambiance at DOZO Sandakan are excellent and worth the price. However, in the four times my family and I have dined there, I have not received 5 cents in change each time. For instance, if the meal costs RM49.95, and I give RM50, the cashier informs me they don't have 5 cents. I understand it's a small amount, but if this happens with 25 transactions per hour, DOZO could accumulate RM1.25. Over 13 operating hours, it adds up to RM16.25 daily, translating to RM487.50 monthly or RM5850 yearly. DOZO should absorb this 5 cents in their expenses instead of making customers unwittingly donate 5 cents with every payment. Therefore, I give it a...
Read moreThere is always a queue even during Puasa hours. Just approach a Staff and register for a table. Don't stand there and wait and later complaint.
The food is very reasonable and for the price they are charging, you cannot expect huge portions. There are so many varieties, just try more dishes.
The tea and coffee selections are adequate but some drinks are bigger than others.
With the popularity at the moment, this is not a place to hangout with friends and chill. Just eat and go, give others a chance to get a table.
I give thr Staff credit where it's due. With the crowd and high number of orders, there're bound to be some mistakes. They are always friendly and willing to help if you show some respect. Instead of getting angry, just ask if JnT have delivered the Tuaran Mee you ordered. Have a...
Read moreRegarding service, I have ordered claypot fish noodle. Lucky I check the bill, I side don't have my order. I ask the staff why not inside the bill even I wrote down inside the paper. Staff said becouse no more fish, Alamak, nvr infrm to customer ka? Q for so long get sit then out of stock also did not tell customer🙄 so I told him change to dumpling if no fish. Again do a mistake, I wrote down clearly want hot and sour soup.. Inside the bill is clear soup. Wrote take away, it's given dine in plate. Anyway behind is settled lucky all I check before food is arrive.. Food taste, I recommend the hot and soup soup.. Quite nice for me. I don't like konlo noodle.. The kicap konlo is so so... Coffee is not wangi and Gao, compare to...
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