蜜雪冰城 Mixue Wonderland TJ Mart Kulai — Restaurant in Johor

Worst Mixue outlet that I have been to , employees there there gave me lemonade when I prefer jasmine lemon tea , instead of providing me a fresh cup , they proceed to just pour half of the drink out and just add in jasmine tea ???

When I ask if they could made me a another cup cause the taste was so off , they said no , only after I continue to insist , they called their boss then they make another one for me

Same goes to passion fruit tea , the taste was off , ask if they could help fix it , they say no as well , keep saying that is their standard SOP . WHEN IT CLEARLY IS NOT HOW IT TASTE CAUSE I DRANK A QUITE A FEW BEFORE THIS .

Dirty interior , water leaking everywhere , employees is not well trained .

At the end of the day , would not come back to this Mixue again , and would not recommend others to come as well . Cause it’s just that bad

Oh btw , you guys gave the wrong straw for a boba tea , you gave the thin one , how am I suppose to drink the boba ?

Just don’t come...

I visited Mixue at Saleng TJ Mart around 3pm today, and the experience was extremely disappointing. The cashier — a very short Malay lady — had a terrible attitude. She looked annoyed the whole time, showed zero friendliness, and didn’t even say “thank you” after I paid.

When my mother requested her drink to be less sweet, I politely told her, but she just gave me a very unpleasant look and continued preparing the drinks like we were bothering her.

It honestly felt like she didn’t want to work at all. Luckily, a Chinese girl handed me the drinks and at least said “thank you,” which helped ease my frustration a little.

There were several other staff in the store — why assign someone with such poor manners to the front counter? If she was unwell, she shouldn’t be interacting with customers at all. I really hope the management will take this seriously, because this kind of attitude drives...

i visited to this outlet and buy their chocolate sundae but surprisingly the taste have a bit different then the usually i ate at others branches.. it have a yogurt taste,slightly.. so please take a look your product and check it first everyday before you start run it,manager please...