2nd order made on 8th July via online. Ordered at 7pm, eta 7.30pm Order never came until called hotline multiple times. All mention will get manager to call. I called each 30 minutes from 7.30pm Only at 9.30pm the branch called. I expect response to tell my food eta, but instead still have the guts to ask if my order had been delivered. I seek for compensation, ask to allow them time to discuss, end up rejecting my request, n just give me a mere pizza and some breadstick which is far from what i had in mind. Order in the end reach at 10.30pm Hence total 3.5 hours to get my food. Might as well from KL i drive to Ipoh eat there and come back. Now when i ask for return call, they dont even...
Β Β Β Read moreWorst pizza hut ever. Had to wait almost 50mins for my order. Multiple times ask staff where are my orders.
Came order at 7:40pm. The staff keep focusing on GF, FP order that came after my orders and those who came before me. They said need to clear delivery order first. Stupid and most dumbest system ever. They did not follow orders that came in and rather have those in shop waits like hell.
Some of the staff at the back keep singing like this restaurant are some sort of circus without cares about customer comforts. If pizza hut want to contact me. Iβm more than welcome. I have photos and videos of ur staff dancing and singing in the kitchen like stupid...
Β Β Β Read moreI was here b4 this along time ago there were Malay and Indian staffs but they were working quietly with full hygiene precautions but now everyone is Indian and they were not wearing caps gloves and mask from the moment I went in there they were talking until I got my food took a while to get food and then there is this couples working in kitchen with all this romance and stuff I would appreciate if the owner of this franchise take charge and do something about...
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