Tealive Taman Kajang Prima, Selangor — Restaurant in Kajang Municipal Council

the staff was very rude and impatient. If I am not wrong, her name is NURSLAYZ, she was a malay girl that was working there. when I wanted to change my drink she said that it was not allowed as we already paid.as we paid she slammed the cashier machine as she took the change out. there was no other customers but she seemed impatient serving us.when we tried to scan the QR code on the shelf to complain, she thought we wanted to take picture so she scolded us.after that, we said that we wanted to complain her but she just went to the sofa sat down and gave us the threatening glare like saying, "why do you want to complain me??!!!!"her attitude was really bad, I don't think she deserves to be in the company please get her to change...

I had a very disappointing experience at this Tealive outlet today (17th November 2024) around 11:27PM (Check CCTV). When I arrived, the cashier, a lady, was on the phone, chatting with her friend. She completely ignored my wife and left her standing there waiting like she didn’t matter. This level of unprofessionalism is unacceptable. Customers shouldn’t have to feel like an inconvenience while staff prioritize personal conversations over doing their job. Manager, please supervise this staff and take serious action to ensure this does not happen again. Such behavior reflects poorly on the...

I was very disappointed in my experience at this tealive shop. The employees are extremely rude and impatient to customers, the atttiude of the waiter is bad it was almost like I was bothering them just by being there, The staff was showing complete disrespect and showing black faces and shouting is absolutely unacceptable. It doesn't matter how busy they are, there is never any excuse for such poor customer service, I would not coming again to this...