Visited Texas Chicken Tunjong, Kelantan on 9/9/2025 evening and was completely disappointed. Honestly, if you don’t want to work, then don’t. The cashier was not helpful at all while taking the order. She didn’t even try to suggest which menu items were best-selling or suitable for kids, it’s not like all of us are experts on the menu, right?
On top of that, she sounded irritated, as if customers were a burden just because not sure which one should order for kids. Try to be positive thinking that she might be tired of taking a lot of orders but there are no people who are queuing before and after us. Failure as a worker and failure in management for allowing this.
She seemed more interested in chatting with some of her male friends loudly about random things like ordering some foods and whatever else, instead of focusing on customers. Genuinely disappointed with the level of customer service and the way staff...
Read moreToo damn SLOW... Not enough staff to cater for walk in customers /drive through/food delivery... Walk in customer gets the least priority, half an hour my number still not up... Kelantan have alot od unemployed teens, employ them la.. Helps your business... Everyone wins...wd love to talk to whoever is in charge, Also, 20-6-2024..no aircond.. In this heat, not freaking aircond...absolutely a...
Read moreBad customer service especially orang yang dekat drive thru. Weird and so chatty with their colleagues for what?! The food service sumpah lambat and they didn't even cakap kena tunggu or such. Customer kena tunggu without knowing apa apa. Like pls be for real, jangan bukak branch fast food kalau service pun out and the service is...
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